Digital Solutions Product Manager – Telecommute

No industry is moving faster than health care. And no organization is better positioned to lead health care forward. We need attention to every detail with an eye for the points no one has considered. You’ll help improve the health of millions. And you’ll do your life’s best work.(sm)

UMR, UnitedHealthcare’s third – party administrator solution, is seeking an experienced digital solutions product manager who appreciates the opportunity to improve people’s health through digital engagement. As an integral part of our Digital Solution’s team, we’re looking for a person who is fired up about partnering with business owners, developers, product owners and project management teams to improve the user’s digital experience by connecting service touch points and experiences via web, mobile, email, and other new technologies.

This position offers the right candidate a great opportunity to work in a fast – paced environment where leading through collaboration and innovative problem solving to meet critical business needs is highly prized and celebrated.

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

– Collaborate with cross – functional internal teams to achieve project deadlines, and to ensure all work is consistent with UMR voice, tone and brand, as well as business strategy and customer needs
– Work independently when appropriate, but leverage Digital Solutions teammates, cross-functional team members and direct manager
– Stay abreast of UX and UI trends, as well as email marketing design, content management and content development best practices. Use emerging best practices in order to balance innovation with operational / functional feasibility and viability
– Work with key stakeholders and product owners to set the vision for assigned projects, with an eye for engaging target audience and driving action / results

– Lead team, develop long term roadmaps and short-term strategies for execution
– Work with digital designer to on ensure content direction and UI is optimal and supports UMR strategy, write copy, review wireframes, and mock – ups early in the process to show screen flow, navigation and interaction details
– Facilitate discussions with stakeholders, explaining purpose and rationale behind content and design, solicit feedback and iterate original concepts based on findings and recommendations

– Work with key stakeholders to develop strategy and campaigns as necessary, including collaborating to develop a creative brief
– Develop concepts that drive engagement and action based on the needs articulated in the creative brief
– Work with digital designer to develop concepts and present to stakeholders, explaining design rationale, facilitate discussions with stakeholders and implement feedback
– Work with teammates to execute and manage email campaigns, serving as a subject matter expert on email marketing best practices and strategy

– Anticipate customer needs and proactively develops solutions to meet them
– Serve as a key resource on complex and / or critical issues
– Solve complex problems and develops innovative solutions
– Perform complex conceptual analyses
– Review work performed by others and provides recommendations for improvement
– Forecast and plan resource requirements
– Authorize deviations from standards
– May lead functional or segment teams or projects
– Provides explanations and information to others on the most complex issues
– Motivates and inspires other team members

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

Preferred Qualifications:

Careers at UnitedHealthcare Employer & Individual. We all want to make a difference with the work we do. Sometimes we’re presented with an opportunity to make a difference on a scale we couldn’t imagine. Here, you get that opportunity every day. As a member of one of our elite teams, you’ll provide the ideas and solutions that help nearly 25 million customers live healthier lives. You’ll help write the next chapter in the history of health care. And you’ll find a wealth of open doors and career paths that will take you as far as you want to go. Go further. This is your life’s best work.(sm)

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug – free workplace. Candidates are required to pass a drug test before beginning employment.

Job Keywords: Digital Solutions Product Manager, Communications, Public Relations, Marketing, Writing, Editing, Wausau, WI, Wisconsin, Telecommute, Telecommuter, Telecommuting, Remote, Work from home, Work at home