Desk Officer

Capstone Corporation is currently seeking an individual to serve as Desk Officer supporting Joint Operation Center (JOC) located in Christiansted, Virgin Islands.

Responsibilities:

• Monitors Priority Information Requirements (PIRs) and Commander’s Critical Information Requirements (CCIRs) triggers and provides proper notifications.
• Compiles reports on State operations, other NG and regional State operations, federal military operations, state and federal inter-agency partner operations.
• Facilitates situational awareness (SA) of the JFHQ-State JOC, state mission partners, and the NGCC, and provide to CNGB, DOD and other mission partners utilizing best available common practices, standards, and systems.
• Assists with State JOC Command and Control (C2) of State NG assets including order creation, mission tracking, and communications functions of the JFHQ-State JOC.
• Complies with DoD, National Guard Bureau, and State Joint Force Headquarter policy and procedures.
• Supports the creation, maintenance and use of inter-operable communications utilizing NG common, standardized critical information and formats, for command and control, SSA and unity of effort.
• Supports development and execution of State, regional and national level domestic preparedness planning, training and exercises.
• Acts as an information liaison to NGCC, facilitating national SSA through the daily communication of critical information and development of broader organizational channels of communication.
• Establishes and implements standardized communications templates and procedures in conjunction with the State Emergency Management Agency, JFHQ, NGCC, and US Northern Command (NORTHCOM).
• Monitors communications, including local and national media, and provides information to mission partners through NIPRNET, SIPRNET, information portals or other mechanisms as required.
• Provides assistance through planning, integration, implementation, and tracking of systems and resources to include personnel, equipment, and communications.
• Supports operations planning and execution with Plans, OPORDs, WARNORDs, and FRAGOs publication.
• Participates in Continuity of Operations planning and execution.
• Facilitates, coordinates, creates, assembles, and distributes presentations for senior leaders, including analysis and assembly of data collected on multiple levels.
• Facilitates smooth and efficient shift changes.
• Assists in the management of the JFHQ’s Common Operating Picture (COP) for internal use and external sharing of information.
• Provides appropriate reporting by telephone to JFHQ leadership, The Adjutant General, State military departments, and State Emergency Operations Center.

Basic Qualifications:
Minimum education and years of experience:

• High school diploma.
• Three (3) years related experience, or directly related experience on this contract.

Minimum qualifications:

• Familiarity with NG domestic operations, to include the authorities and guidance governing such operations.
• Highly proficient in internet and intranet communications and Microsoft Office tools, to include MS Word, Excel and PowerPoint.
• Knowledgeable in physical and communications security.
• Ability to interpret status of forces information (unit and mission readiness).
• Knowledgeable in the operation of Operations Centers, logistical centers, and emergency operations centers or their equivalents.
• Experienced in the development, implementation, and monitoring of operations plans, contingency plans, and civil support operations.
• Ability to establish a battle rhythm and assist in an increase in JFHQ JOC tasking and staffing from minimum requirements through ramp up and mission termination.
• Knowledge of Army National Guard and Air National Guard personnel, operations, and security programs

Preferred Qualifications:

• Associates degree or higher preferred or equivalent military education/experience.

EOE minority/female/disability/veteran

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