DEPUTY DIRECTOR, SENIOR SERVICES

Minimum Qualifications:

Bachelor’s Degree in business or public administration, sociology, gerontology, social work or a related field required; supplemented by five years of progressively responsible experience in program management, including three years supervisory experience; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Specific License or Certification Required: May be required to possess and maintain a valid Georgia driver’s license.

Specific Knowledge, Skills, or Abilities : Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.

Examination:

The examination will consist of an evaluation of education and experience, accomplished by analysis of the application. Application must document that the applicant possesses the minimum knowledge, skills, education and experience as listed to be rated as qualified. If selected, an official, accredited college transcript is required, at time of employment, for all degrees/course work used to qualify for this position.

ALL APPLICATIONS MUST BE COMPLETED IN FULL BEFORE THEY ARE SUBMITTED. PLEASE REVIEW ALL APPLICATIONS FOR ACCURACY AND MAKE ALL CORRECTIONS BEFORE SUBMITTAL BECAUSE ERRORS CAN RESULT IN NOT MEETING THE MINIMUM QUALIFICATIONS. WE DO NOT ACCEPT ADDITIONAL INFORMATION AFTER APPLICATIONS ARE RECEIVED BY THE PERSONNEL DEPARTMENT.

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Essential Functions:

The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned.

Administers daily activities and operational functions within assigned divisions: administers services and programs for the County’s elderly; drafts policies and procedures for staff as requested by the Department Director and ensures policy implementation by divisional managers; and collaborates with departmental staff to facilitate the development/implementation of programs and services.

Supervises, directs, and evaluates assigned staff: makes hiring or termination decisions/recommendations; develops and oversees employee work schedules to ensure adequate coverage and control; compiles and reviews timesheets; approves/processes employee concerns and problems and counsels or disciplines as appropriate; assists with or completes employee performance appraisals; and trains staff in operations, policies, and procedures.

Organizes, prioritizes, and assigns work; prioritizes and schedules work activities in order to meet objectives; ensures that subordinates have the proper resources needed to complete the assigned work; monitors status of work in progress and inspects completed work; consults with assigned staff to assist with complex/problem situations and provide technical expertise; and provides progress and activity reports to management; and assists with the revision of procedure manuals as appropriate.

Directs strategic planning: meets, discusses, and accesses progress in meeting goals with Department Head; conducts work sessions and focus groups to foster a strategic planning environment; implements pilot programs to test new strategies, along with organizing performance tools that evaluate the performance of programs and projects. Promotes coordination between intra-government and inter-government agencies in order to enhance collaboration and effectiveness through a variety of projects; creates implements, supervises and oversees completion of projects in a timely manner.

Performs budget administration: oversees departmental budget priorities, staffing, and funding levels across multiple funds.

Advises the Director, County Manager, and Board of Commissioners of program plans and activities and provides recommendations on departmental issues and policies.

Prepares and maintains a comprehensive strategic plan and capital improvement program.

Engages community and employee involvement: prepares presentations and meeting agendas; attends and speaks at community meetings and other government events.

Represents the Department to internal and external parties: conducts public meetings on departmental activities; promotes departmental programs; collaborates with partnering divisions, departments and outside organizations; attends/hosts community events; and serves as department liaison to media outlets and other organizations as requested/required by Director.

Oversees and provides leadership to management: directs implementation of training, strategic and business planning, performance measurement and other projects and programs; manages quarterly reporting on business plans and performance indicator.

Performs the duties of the Director, Senior Services in his/her absence as required.

Processes a variety of documentation associated with department/division operations, within designated timeframes and per established procedures: receives and reviews various documentation; reviews/approve documents created by subordinates; completes, processes, forwards or retains as appropriate.

Prepares or completes various forms, reports, correspondence, and other documentation; compiles data for further processing or for use in preparation of department reports; and maintains computerized and/or hardcopy records.

Maintains a current, comprehensive knowledge and awareness of applicable laws, regulations, principles and practices relating to Senior Services; reads professional literature; maintains professional affiliations; and attends meetings, workshops, hearings, and training sessions as required.

Additional Functions:

Performs other related duties as required.

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Performance Aptitudes:

Data Utilization : Requires the ability to synthesize, hypothesize, and/or theorize concerning data involving modification of existing policies, strategies and/or methods to meet unique or unusual conditions. Requires the ability to do so within the context of existing organizational theories and management principles.

Human Interaction : Requires the ability to function in a managerial capacity for a division or organizational unit; includes the ability to make decisions on procedural and technical levels.

Equipment, Machinery, Tools, and Materials Utilization : Requires the ability to operate, maneuver and/or control the actions of equipment, machinery, tools, and/or materials used in performing essential functions.

Verbal Aptitude : Requires the ability to utilize a wide variety of reference, descriptive, advisory and/or design data and information.

Mathematical Aptitude : Requires the ability to perform addition, subtraction, multiplication and division; ability to calculate decimals and percentages; may include ability to perform mathematical operations with fractions; may include ability to compute discount, interest, and ratios; may include ability to calculate surface areas, volumes, weights, and measures.

Functional Reasoning : Requires the ability to apply principles of logical or synthesis functions; to deal with several concrete and abstract variables; and to analyze major problems that require complex planning for interrelated activities that can span one or several work units.

Situational Reasoning : Requires the ability to exercise judgment, decisiveness and creativity in situations involving broader aspects of organizational programs and operations, moderately unstable situations, or the direction, control and planning of an entire program or set of programs.

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It is the policy of Fulton County that there will be equal opportunity for every citizen, employee and applicant, based upon merit without regard to race, color, religion, national origin, gender, age, genetics, disability or sexual orientation.