Customer Service Specialist

Miami Fine Arts Academy is looking for a full-time Customer Service Specialist.

Hours:

MON – FRI: From 3:00 PM to 9:00 PM (Initial Training from 8:30 AM to 3:00PM)

SATURDAYS: – 1:00 PM – 6:00 PM (with one Saturday off per month)

Requirements:

• extremely organized, detail-oriented, punctual, and dependable
• fast learner of new systems and procedures
• experience in sales and customer service
• a great communicator with a clear/articulate voice
• fluent in both, English and Spanish
• well-educated (or continuing his/her education) with at least 2-3 years of college
• excellent computer skills, MS Office applications and use of Mac
• hardworking, interested in personal and professional growth
• not afraid of challenges, self-motivated

Job Description:

• explaining the Academy’s programs and policies to clients in a clear and friendly manner
• front desk customer service, answering the phone/e-mails
• maintaining teacher’s schedules
• attending to students’ needs
• selling services and/or merchandise
• creating monthly Newsletters
• updating database daily
• creating student files

This is a fast-paced environment dealing with numerous customers, and requiring attention to detail in multiple tasks. You will be very busy. A Background Check will be conducted prior to first day of work.

DIRECTIONS TO APPLICANTS:

Please submit a Cover Letter with your Resume – Tell us why you would make an excellent CUSTOMER SERVICE SPECIALIST at Miami Fine Arts Academy. We encourage applicants to visit our website and mention something that caught their eye in their cover letter.

Job Type: Full-time

Salary: $19.00 /hour

Job Location:

• Miami, FL 33145

Required education:

• Associate

Required experience:

• Customer Service: 2 years

Required language:

• Spanish