Customer Service Specialist

BEKO Technologies Corp. is looking for an experienced Customer Service Specialist .

Position Functions:

Provide quality and efficient customer service to our vast customer base.
Respond to customer correspondence in timely manner. (e-mail and telephone)
Resolve issues and occasionally answer Invoice inquiries.
Order Entry- Accurately enter purchase orders and other pertinent information.
Order Maintenance-maintaining Customer Orders until Invoiced.
Use provided training materials and tools to quickly and accurately support the customer
From time to time other tasks related to customer service will be assigned.

Qualifications:

Must have the ability to work with patience and courtesy in customer relations
Must have strong written and oral communication skills
Must have strong organizational skills
Ability to think quickly and logically to ensure expedient response to customer requests
Anxious to answer and able to handle telephone call inquiries (this position will be the primary receiver) and promote our organization’s product or services (Light product knowledge will be provided)
SAP experience is an advantage but not necessary (Training provided)
Interpersonal skills will be an asset as we are looking for a person that suits our team well.
Experience working in in Customer Service position
Able to work start work at 8:00 am and work until 5:00 pm
Available to work Monday through Friday
Able to lift boxes weighing up to 50 lbs. if ever necessary

Education:

High School Diploma
Some Higher Education, Advanced Degrees or certification preferred

Who is BEKO Technologies, Corp.?

BEKO Technologies GmbH was established in 1982 and employees more than 500 people in 15 subsidiaries worldwide. BEKO Technologies, Corp. is the U.S. subsidiary with about 55 employees. BEKO Technologies, Corp has been manufacturing and selling industrial technology products throughout the United States, Canada, Mexico and South America since 1991. The American headquarter is located in Atlanta, GA and aside from the German parent company, it is by far the largest subsidiary and manufacturing location within the group, as well as the fastest growing one.

An in-depth look:

As a manufacturer of all the ancillary components and system solutions associated with compressed air and gas, BEKO Technologies Corp provides their customers with a broad product spectrum of industry leading products for all of their compressed air challenges. With decades of experience and independent, family owned leadership we offer prompt, reliable service, corporate flexibility, and continuous product innovation. Overall, the group has enjoyed very strong growth in the world market over the years, with BEKO Technologies, Corp. being the leading subsidiary through innovation, independence and growth, but most importantly through a strong team. We are looking toward a bright future in this constantly expanding sector.

What does being an employee at BEKO Technologies, Corp. mean?

BEKO Technologies offers employees the experience of working for a company that is a unique and synergistic blend of American and European business cultures. This means competitive salary packages, excellent benefits, comprehensive reimbursement plans, a team oriented work environment, excellent corporate and industry reputation, and nearly unlimited growth potential within the company.

BEKO Technologies is a company where employees truly enjoy working. Through a more progressive management style, we seek to provide employees the ideal work-life balance and benefits that offer a real sense of security for all.

BEKO Technologies, Corp. is an equal employment opportunity employer.

Job Type: Full-time

Experience: