Customer Service Representative- Work From Home

Looking for a customer service representative to work from home!

We ar e a residential plumbing, HVAC, and electrical company. We are seeking a customer service representative with exceptional phone skills to work from home. There will also be a variety of other office responsibilities, but phones are first and foremost. We are not a call center. Most of our phone needs are inbound customer calls.

Hours are negotiable.

Other Secondary Job Duties Include:

-Scheduling appointments for our technical staff.

-Outbound calls to verify appointments.

-Routing technicians to service calls.

-Filing and other office tasks as needed.

-Use your creative thinking & team work skills to ensure all your customers are taken care of.

Job Requirements:

-Excellent telephone voice.

-Great attitude and work ethic.

-Have the ability to multitask.

-Calm and confident demeanor.

-Experience a plus, but we are willing to train those that exude great natural ability to multitask and provide wonderful customer service over the phone and to co-workers.

-Dependable and available to take additional shifts when available.

*** TO APPLY: Please call 248-473-1202 and leave a message as to why you should be considered for this position. Also, in order to be considered, you must fax your resume to 248-477-7579. Please DO NOT call our main phone line to inquire. YOU WILL NOT BE CONSIDERED IF YOU DO NOT COMPLETE THESE STEPS!