Customer Service Representative

*Self-Storage Customer Service Representative*

This is NOT a seasonal job!!!

Due to the nature of the business, if you can NOT PASS a drug test – Please do not apply.

*No phone calls or interviews without appointment. Because we are a service business, do not show up unannounced, you will be turned away because it may impact customers. Resume accepted via Indeed.*

Find us on the web at BataviaSelfStorage(dot)com.

Are you outgoing and passionate about sales and customer service but hate working evenings and holidays? At Batavia Self Storage, we offer a great working environment without the not-so great late hours!

Is your gusto and passion contagious? Why not bring that to a new workplace where people make the difference? If you enjoy working with other highly-engaged people, in a culture that embraces work time/personal time balance, and still provides you the opportunity to grow your career – then Batavia Self Storage and Truck Rentals is the place for you! Our employees, also known as problem solvers by our customers, are critical in creating a welcoming environment, maintaining the cleanest locations in our industry, and ensuring that we meet all our customer’s storage needs. Batavia Self Storage and Truck Rentals seeks employees that own their work, are dedicated to being the best at getting better, have positive attitudes, and are change makers. If this sounds like your personal philosophy, we want to meet you!

Benefits:

• Free company logo-shirts (Uniform) after probation period

Company Culture – People matter! This company is full of leaders and soon-to-be leaders. Our hiring philosophy ensures that only go-getters, with their eyes on the prize, are coming on board. Average isn’t going to cut it around here. Ambition is the name of the game and emerging leaders get to be captain every now and then. This team works hard, but we know that playing hard is important too – sometimes we do both together. This company believes that when work success and a personal life meld together, it creates a fun and productive office machine. If you don’t know how to let loose around punch out time, leaving work at work, you might not want to apply.

Position Summary – The employees are responsible for the operations and continued growth of Batavia. This includes financial performance of the storage center; including rentals & sales, customer satisfaction, the physical condition/appearance of the store while demonstrating strong leadership and problem-solving skills. Batavia is a UHaul dealership. You may have to move the trucks and be able to hitch/unhitch a trailer without assistance.The positions start out PT and some may lead to FT by year’s end. .

Essential Responsibilities:

• Sales– retail goods and unit rentals [ priority! ]
• Customer Service [ priority! ]
• Marketing– local market, commercial and consumer [ priority! ]
• Light Maintenance – property appearance, cleaning, and vendor supervision
• Accounts Receivables management
• Purchasing– inventory management

Required:

• Successful candidates have a minimum 3 year customer-centered, selling experience – including retail, restaurants, hotels, apartment leasing offices and more
• High energy, customer-focused personality
• Strong communication, interpersonal and problem-solving skills
• Detail oriented with strong organizational and time management skills
• Computer knowledge – accuracy in entering data, posting account notations and balancing daily transactions
• Ability to perform light maintenance, indoors, outdoors and light vehicle maintenance (checking windshield fluid, oil levels and ensure trucks are ready for rental)
• Valid driver’s license and good driving record
• Willing to submit to an employment background screening and drug test
• Able to hook and unhook UHaul trailers without assistance

Required education:

• High school or equivalent

Required experience:

• Store Management (self-storage industry helpful): 3 years
• Sales and Customer Service: 3 years

Required license or certification:

• Valid Drivers License
• Background Check
• Reference Check
• Drug Test

Job Type: Full-time

Salary: $10.00 to $12.00 /hour

Job Location:

• Kalispell, MT

Required education:

• High school or equivalent

Required experience:

• Word: 1 year
• Customer Service: 1 year
• Office Equipment: 1 year
• Housekeeping: 1 year
• Excel: 1 year

Required license or certification:

• Driver’s License

We have set up application questions for your job.

You have requested that Indeed ask candidates the following questions:

• Are you in Kalispell, MT ?
• Have you completed the following level of education: High school or equivalent ?
• How many years of Word experience do you have?
• How many years of Customer Service experience do you have?
• How many years of Office Equipment experience do you have?
• How many years of Housekeeping experience do you have?
• How many years of Excel experience do you have?
• Do you have the following license or certification: Driver’s License ?

Job Type: Full-time

Salary: $10.00 to $12.00 /hour

Job Location:

• Kalispell, MT

Required education:

• High school or equivalent

Required experience:

• Cleaning: 3 years
• Plowing: 3 years
• Customer Service: 3 years
• Landscaping: 3 years
• Computer: 3 years

Required license or certification:

• Driver’s License