Customer Service Coordinator

Company Description

Join the team of one of America’s most successful and fastest growing Pest Control companies! We pride ourselves in consistently delivering exceptional residential and commercial services to customers. We are currently hiring for part-time, full-time, and seasonal positions in our Customer Service Coordinator Department!

Job Description

The Customer Service Coordinator Department is a fast-growing department that coordinates the efforts of hundreds of sale representatives, field service technicians, and managers to ensure EDGE’s customers receive the best service in the industry. We are looking for positive and motivated individuals to join our team as a Customer Service Coordinator. This is a great opportunity to work for a company with a great culture and atmosphere. We have part-time, full-time, and seasonal positions available.

Customer Service Coordinator Responsibilities

• Communicate and coordinate services between sales representatives, field service technicians, and managers
• Assist in scheduling optimization for field service technicians using innovative and cutting-edge scheduling software
• Submit regular reports to management on service efficiency and task completion.
• Respond to pending-customer inquiries with clarity and knowledge of EDGE products and services.
• Demonstrate excellent communication skills as you interact internally and with customers
• Demonstrate a high level of professionalism and integrity as you provide world-class service in “The Edge Way”.

Qualifications

• Excellent verbal communication skills
• Proficient computer/typing skills
• Ability to learn quickly
• Detail oriented
• Positive attitude and good work ethic
• Effective team player
• High School Diploma or equivalent
• Some college preferred

Customer Service Coordinator Benefits

• Competitive compensation starting at $9-$12/hr (Depending on Experience)
• Free lunch provided Monday, Wednesday, and Friday
• Positive work environment
• Not required to work Sundays

About the Company

Edge Pest Control services over 40,000 recurring customers in 8 different service locations. Founded in 2009, Edge has consistently grown by double digits with a vision to become a nationally recognized pest control brand. We believe in going BEYOND THE CALL in everything that we do to provide un-compromised service to our customers at a great value.

Edge Pest Control is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, national origin, disability, or protected veteran status.