Customer Service Consultant

Persona Staff Cape Town, Western Cape July 3, 2020 Customer Service

The environment is fast-paced and dynamic and offers a rewarding career to someone who derives fulfillment out of seeing each customers query satisfactorily resolved by telephone or email.

A thorough induction and structured training programme is followed to introduce Consultants to the organization and the role. They are well supported by a team of software developers who empower both them and customers alike with the tools to get the job done.

The role is based in Durbanville. Working hours are typically 8am-5pm weekdays only, no shifts.

Minimum qualifications:

Grade 12 / Matric.

Relevant tertiary qualification an advantage.

Previous experience in a service-related role is essential.

Excellent customer service skills together with a friendly demeanour.

Reliable transport.