Customer Service Associate

Job Summary

Local coastal lifestyle apparel company is interested people / person to provide excellent customer service. The right candidate will have excellent communication skills, enjoy customer interaction and sales, be self-motivated, comfortable multi-tasking and interested in improving office systems. This is a great position for someone interested in utilizing your exceptional customer service skills.

Responsibilities and Duties

• Answer phones and email
• Complete orders, troubleshoot,
• Maintain customer database
• Inventory management
• Keep accurate records of and develop systems for tracking and reporting
• General office administration and maintenance

Qualifications and Skills

• High School Diploma; AA or BA a plus
• Friendly outgoing personality with professional communication style
• Prior customer service/sales/dispatch/office management experience
• Excellent written and verbal communication skills
• Ability to tactfully handle difficult situations
• Proficient in Windows, MS Office and Google Suite (Gmail, Calendar, Drive, Docs)
• Detail oriented with strong organization skills
• Resourceful with ability to work independently and juggle multiple tasks and priorities
• Reliable with excellent attendance
• Interest in and ability to learn new technology

Job Type: Full-time

Salary: $15.00 /hour

Education:

• High school (Required)

Language:

• English (Required)