Customer Service Advisor

Are you that type of person who enjoys locating new places for you and your friends to experience? Are you the go to person who enjoys resolving conflicts? Are you the friend that is the conversationalist of the group? Well if you answered yes to all the following questions, you might want to keep reading! We are looking for a Customer Service Representative a.k.a Leasing Advisor here with our company, who is an orientated individual with a competitive streak to join our Leasing Advisor Department . Pangea Real Estate is a privately held real estate owner/operator headquartered in Chicago, IL.

We strive to deliver service, value and care, to all our residents. In just over 5 years, our portfolio has grown to over 11,000 apartment units owned and operated in Chicago, Indianapolis, and Baltimore .

Duties of a Leasing Advisor:
Conduct Inbound/Outbound calls daily

Search for Pangea Units in the Chicagoland, Indianapolis and Baltimore area

Schedule appointments for potential tenants to view desirable unit

Data entry

Can meet/exceed minimum department metrics/ Key performance indicators

Be knowledgeable on Chicago South & West side neighborhoods

Must be able to multitask and adjust quickly to company updates

Perform other functions as assigned by management

Requirements

Basic Requirements:
Positive and professional attitude

2 years of call center experience

1-2 sales in a call center capacity

Type 35 WPM

Able to sit for long periods of time

Flexibility and ability to adapt to change

Excellent phone communication and interpersonal skills

Able to multi-task on a dual computer screen

**Fluent in Spanish Speaking** (Optional)

Must be flexible. Hours of Operation: Monday-Friday: 8AM-7PM, Saturday: 8AM-7PM Sunday: 8AM-7PM

Benefits

Why Join Pangea?

Relaxed dress code- Exciting and business casual work environment!

We provide constant feedback to help develop your skills

You’ll receive on-going training to help you learn the job.

Medical, Dental, Vision, Life, Long/Short-Term Disability benefits

401(K) with an outstanding company match program

Healthy drinks/snacks daily

Competitive hourly salary plus bonus

Awesome River North Location

Compensation: $14.00 per hour, plus Bonus based on performance