Customer Service

Ideal candidates** can demonstrate the fundamentals of being top performer:

• Excellent communication skills and the ability to articulate product value
• Business acumen with emphasis on professionalism and image
• Bilingual always a plus but not necessary
• Positive, energetic, “team player” attitude
• Competitive spirit
• Commitment to honesty and integrity
• Willingness and eagerness to learn
• Self-motivated/Driven to grow and develop

Responsibilities: **

* Build client relationships by providing exceptional customer service

* Have a thorough understanding of all clients products and services and be able to educate clients on how our products and services would be beneficial to them

* Acts as a Point of Contact for new and existing clients* Trouble shoot and problem solve client or member accounts and issues

* Perform customer account maintenance requests from clients

Job Requirements**

* Excellent training and customer services skills

* Good at using Word, Excel(Must), Photoshop (preferred)

* Strong organizational skills

* Ability to work independently — self starter

Job Type: Full-time

Salary: $15.00 /hour

Required experience:

• Office: 2 years

Required language:

• English (must), Chinese (Optional)