Customer Care Representative

Have fun at work again! Picture yourself in a position where you will love coming to work! Gain greater job satisfaction, and represent a trusted brand. Modern LLC is a Consulting firm located in Troy, that accomplishes business development activities by researching and developing marketing opportunities and plans; implementing sales plans; managing staff. We handle clients’ customer service, customer acquisition, client retention, marketing and advertising for the Midwest region.

Entry Level Customer Service :

Our customer service department is responsible for answering questions for our customers while representing our company in a positive way. Making corrections on their accounts and make sure there are no over-charges on their statements. Training, coaching, and counseling new employees; communicating job expectations. Implementing production, quality, and customer-service standards; resolving problems; identifying trends; determining system improvements; implementing change.

Some benefits to you:

Base pay structures with bonuses

Great benefits

Brand recognition — Voted “Best & Brightest Companies to Work For

“Family-like atmosphere — Fun environment!

Paid Travel Opportunities

Unparalleled work environment

Career Advancement

Residual Income

Qualifications:

*Must have 1 year of customer service experience

*Excellent communications skills

*Positive Attitude!

*Professional

*High School Diploma or equivalent!

To Apply:

Please submit a resume and the HR Department will reach out to you within 48 hours!

Job Type: Full-time

Salary: $40,000.00 to $45,000.00 /year

Required education:

• High school or equivalent

Required experience:

• customer service: 1 year