Customer Care Assistant- Weekends off!

At Conduent we are currently hiring Customer Care Assistants for Campaign H!

Weekends off so you can enjoy time with your family and friends!

Position: Customer Care Assistant

Start Date: June 5, 2017

Pay Rate: $10.50 Training; $11.00 Production

Training Schedule: Monday – Friday 8:00 AM- 4:30 PM

Hours of Operation: Monday – Friday 7:45am-11:00pm

*You must be able to work any production schedule during hours of operation.

*This is a Full Time – Regular with Healthcare Benefits.

The 5 week training will be held at 1300 Crescent Green Dr. Cary, NC 27518

Department/Division: Your responsibilities will include, but are not limited to the following:

 Ability to navigate through multiple computer applications with speed and accuracy.

 Ability to work with customers to resolve inquiries.

 Provide troubleshooting assistance to customers

 Ability to accept and implement coaching and feedback in order to achieve individual and team performance goals.

 Maintain a high level of world class customer service/professionalism to a wide range of customers.

 Recommend products that best suit the customer.

 Ability to read and interpret documents.

Qualifications

 Six months experience in providing customer service either via phone or in person

 Ability to type 25 WPM

 Must me fluent in Spanish and English

 Maintain a positive environment, working with co-workers and customers within a diverse culture.

 Excellent telephone manner and listening skills.

 The ability to relate to customers in a professional and courteous manner.

 The ability to work in a team environment.

 The ability to work under pressure.

 The ability to sit for long periods of time.

 Excellent attention to detail and multi-tasking ability.

 Self-motivation to work under his/her own initiative.

 Must pass drug test and state, federal and criminal background check

 Must have High School diploma or general education degree (GED).

 Must be at least 18 years of age or older

Job Type: Full-time

Salary: $10.50 to $11.00 /hour