Hotline: 678-408-1354

Cub Foods – Part-Time – Clean Team

UNFI Hastings, MN Information Technology

ACCOUNTABLE TO: Customer Service Manager

PRIMARY OBJECTIVE

To perform customer checkout transactions as required for daily sales and to ensure a positive shopping experience for customers.

NATURE AND SCOPE
Primary emphasis in this position is on following front end checkout procedures in all transactions, maintaining positive customer relations and expedient processing of all orders. The position requires on-going customer interaction, providing prompt, courteous and accurate service. This position requires on going social skills/verbal interaction, register/scanner operation, reading, light lifting, and standing. Position functions and work hours may vary according to business needs. Daily assignments and work direction is provided by the Customer Service Manager or person in charge.

ESSENTIAL POSITION FUNCTIONS

  • Assist customers and ensure proper service levels and courtesy from all associates
  • Greet and thank customers
  • Answer or refer questions and respond to customer requests as needed
  • Bring customers to location of item
  • Perform price checks
  • Respond to customer assistance needs/calls promptly
  • Direct customer problems to management as appropriate
  • Monitor and ensure prompt, courteous, and accurate customer relations

    • Functional Requirements
    Frequent: Physical – lifting/carrying up to 50 lbs., equipment operation (scanner, register, check approval machine, coupon machine, intercom), reaching, standing and turning
    Mental – judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math
    Occasional: Physical – lifting/carrying over 50 lbs., equipment operation
    (calculator) squatting, stooping/bending and walking

  • Perform product scanning and processing of customer order in an accurate, efficient and prompt manner
  • Ensure minimal waiting time to each customer
  • Account for all products in and under the cart before beginning customer order.
  • Ask for coupons before beginning an order and codes coupons accurately
  • Scan each item so it is properly identified by the register system
  • Obtain prices for items not identified by the register system and completes scan error forms for discrepancies
  • Has working knowledge of most frequent product codes and new items
  • Use care in handling of products
  • Utilize proper etiquette for intercom calls
  • Follow policy and procedures when handling tobacco, alcohol and lottery transactions

    • Functional Requirements
    Frequent: Physical – lifting/carrying to 50 lbs., equipment operation (scanner, register, check approval machine, coupon machine, intercom), reaching and standing, turning
    Mental – judgment/decision making, social skills/verbal interaction,
    memorization, reading, writing, math
    Occasional: Physical – lifting/carrying over 50 lbs., equipment operation (calculator),
    squatting, stooping/bending, walking

  • Ensure properly handling of all forms of tender and coupons
  • Count and enter cash into register system
  • Enter credit and debit card transactions into register system
  • Enter electronic transactions (food stamps) into the register system
  • Verify information on check, enter and appropriately utilize check verification system and tender check into register system
  • Ensure coupons are valid, enter to correct department
  • Maintain clean, neat and organized till and work area

    • Functional Requirements
    Frequent: Physical – equipment operation (register, check verification machine, coupon machine), standing and turning
    Mental – judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math
    Occasional: Physical – equipment operation (calculator)

  • Ensure accurate handling of all voids, returns, refunds and exchanges
  • Follow store return, refund and exchange policies
  • Complete refund forms and record on register log
  • Handle transaction in a courteous and efficient manner
  • Call for shop back of perishable product as required

    • Functional Requirements
    Frequent: Physical – equipment operation (register, check verification machine, coupon machine), standing and turning
    Mental – judgment/decision making, social skills/verbal interaction, memorization, reading, writing and math
    Occasional: Physical – equipment operation (calculator)

  • Follow front end safety and security procedures
  • Use appropriate scanning techniques and ergonomic methods
  • Know and understand store emergency procedures
  • Apply security tape as needed for proof of purchase
  • Notify appropriate personnel in case of theft or shoplifting

    • Functional Requirements
    Frequent: Mental – judgment/decision making
    Occasional: Mental – memorization, social skills/verbal interaction

  • Assist with front end maintenance and cleaning
  • Clear floor and carts, cleans and stocks registers, fills bag stations, assembles tote boxes, performs shop back
  • Straighten and fill product at check stands as directed

    • Functional Requirements
    Frequent: Physical – lifting/carrying to 50 lbs., pushing/pulling to 10 force pounds, equipment operation (shopping cart, flat bed), squatting, stooping and bending
    Mental – judgment/decision making and memorization

  • Follow all store and department policies and procedures

    • Functional Requirements
    Frequent: Mental – judgment/decision making, social skills/verbal interaction,
    memorization, reading and writing

  • Perform other duties as assigned or delegated

    • Note: *Within each essential functional requirement, “Frequent” represents approximately 15% of
    the work shift or at least ten repetitions per work shift. “Occasional” represents approximately less than 15% of the work shift or fewer than 10 repetitions per work shift

  • Management retains the discretion to add or to change the position functions at any time.
  • Position functions may vary by store location

    • Cashier
    Functional Requirements
    Tasks Performed (Normal Job Duties): See Narrative Job Description

    Machines, Tools, Equipment Used: Cash register, telephone, intercom, scanner, coupon machine, check verification machine, lottery ticket machine, carts, money order machine, gift certificates, credit/debit machine

    Physical Requirements for an 8 Hour Workday

    Activity
    (at one time)

    <30
    min

    1hr

    2hr

    3hr

    4hr

    5hr

    6hr

    7hr

    8hr

    Shift Total

    Standing

    x

    Sitting

    Walking

    x

    Driving

    Visual Acuity
    x

    Environment

    Activity
    (at one
    time)

    None

    <30
    min

    1 hr

    2 hr

    3 hr

    4 hr

    5 hr

    6 hr

    7 hr

    8 hr

    Shift
    Total

    Inside

    x

    Outside

    x

    Inside
    Cooler

    x

    Inside
    Freezer

    x

    Actions Required While Working on the Job

    Activity

    Not at all

    Seldom
    0 –1 hours

    Occasionally
    1 – 2.5 hours

    Frequently
    2.5–5.5hours

    Continuously
    5.5 – 8 hours

    Stairs

    x

    Climb

    x

    Balance

    x

    Bend/Stoop

    x

    Kneel

    x

    Crouch

    x

    Crawl

    x

    Push/Pull

    x

    Squat

    x

    Reach above Shoulder Level

    x

    Reach at Shoulder Level

    x

    Lifting Requirements

    Functions Lifting

    None

    Seldom
    0 – 1 hours

    Occasionally
    1 – 2.5 hours

    Frequently
    2.5 – 5.5 hours

    Continuously
    5.5 – 8 hours

    Distance Lifted
    (inches, feet, yards)

    1 lbs. to 5 lbs.

    x

    to 48 inches high

    5 lbs. to 10 lbs.

    x

    to 48 inches high

    10 lbs. to 20 lbs.

    x

    to 48 inches high

    20 lbs. to 30 lbs.

    x

    to 48 inches high

    30 lbs. to 40 lbs.

    x

    to 48 inches high

    40 lbs. to 50 lbs.

    x

    to 48 inches high

    Over
    50 lbs.

    x

    to 48 inches high

    Carrying Requirements

    Functions Carrying

    None

    Seldom
    0 – 1 hours

    Occasionally
    1 – 2.5 hours

    Frequently
    2.5 – 5.5 hours

    Continuously
    5.5 – 8 hours

    Distance Lifted
    (inches, feet, yards)

    1 lbs. to 5 lbs.

    x

    to 50 feet

    5 lbs. to 10 lbs.

    x

    to 50 feet

    10 lbs. to 20 lbs.

    x

    to 50 feet

    20 lbs. to 30 lbs.

    x

    to 50 feet

    30 lbs. to 40 lbs.

    x

    to 50 feet

    40 lbs. to 50 lbs.

    x

    to 50 feet

    Over
    50 lbs.

    x

    to 50 feet

    Items generally lifted or carried: Bags of groceries for customers, cash drawers, all items as they are scanned, debris from floor/aisles.

    Pushing / Pulling Requirement

    Functions
    Pushing / Pulling
    Items / Material

    Force Pounds

    Distance Pushed

    Surface

    Grocery Carts

    Up to 20

    to 100 feet

    Concrete, tile, flat

    Flat Carts

    Up to 20

    to 100 feet

    Concrete, tile, flat

    Hand Movement

    Activity

    Right/Left/
    Both hands

    Not at all

    Occasionally
    1 – 2.5 hours

    Frequently
    2.5 – 5.5 hours

    Continuously
    5.5 – 8 hours

    Simple Grasping

    x

    Fine
    Manipulation

    x

    Items/tools involved in arm/hand movement: Cash register, cash drawer, check/coupon/credit card/lottery machines, drawers, keys, pens, calculator, fax machine, money order machine

  • Functional requirements may vary by store location

    • Why Work for Supervalu?
    SUPERVALU Inc. is one of the largest grocery wholesalers and retailers in the U.S. with annual sales of approximately $17 billion. SUPERVALU serves customers across the United States through a network of almost 3,400 stores. Headquartered in Minnesota, SUPERVALU has about 35,000 employees. We know that bright, motivated people are the reason for our success. Because of our employees, we’ve been providing the best service to our customers for more than 135 years.

    We encourage FRESH thinking, offer an environment of inclusion and support, and set no boundaries on your achievement!

    A GREAT PLACE TO GROW!

    Additional Information

  • Schedule: Part-time
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    Contact Us

    Eltas EnterPrises Inc.
    3978 Windgrove Crossing
    Suite 200A
    Suwanee, Georgia
    30024, USA
    contact@eltasjobs.com

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