CRM Sales Intern

Internships: Any Internship

CRM Sales Intern – Phoenix Suns / Sports & Entertainment Services/Phoenix Mercury (Phoenix, AZ)

Job Purpose

The Phoenix Suns seek a dedicated and hardworking individual to help lead CRM data cleansing efforts. The role’s primary objectives will be to work with the organizations CRM team to clean up duplicate accounts and negligible fields within Microsoft Dynamics CRM. The role will be an integral part in The Phoenix Suns CRM efforts. The role is responsible for maximizing efficiency and accuracy from within the CRM system.

Primary (Essential) Duties

• Work with Ticket Sales and Analytics leadership to implement a duplicate account merging protocol to help aid in cleansing the current Microsoft Dynamics CRM environment
• Data entry into CRM system
• Assist with CRM data cleansing efforts
• Assist in the implementation of new data sources into CRM
• Keep up-to-date on industry trends as they relate to CRM database management, customer segmentation, and technological advancements

Knowledge, Skills and/or Abilities

• Dependable and detail oriented
• Advance skills in Microsoft Excel and PowerPoint
• Strong presentation skills and particular expertise in designing effective charts, graphs and tables
• Experience using a CRM system and/or ticketing database (preferred)
• Demonstrated ability to collaborate with colleagues across multiple business areas

Experience/Education Requirements

• Pursuing or recently completed an undergraduate degree at a four-year university
• CRM System experience strongly preferred (Microsoft Dynamics preferred)

Working Conditions and Physical Demands:

• Traditional business hours with occasional weekends, evenings, some holidays and some overtime to meet business needs

The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This is not an all-inclusive document. Additional duties, expectations, demands, etc. may be added or changed to this document on an as-needed basis in order to meet organizational needs.

The Phoenix Suns are an Equal Opportunity Employer

M/F/D/V