Coordinator., Sales & Operations Support

Graphic Packaging International, LLC, a wholly-owned subsidiary of Graphic Packaging Holding Company (NYSE: GPK), is committed to providing consumer packaging that makes a world of difference. Headquartered in Atlanta, Georgia, we are a leading global provider of paper-based packaging solutions for a wide variety of products for food, beverage, foodservice and other consumer products companies. We are one of the largest producers of folding cartons and hold a leading market position in solid bleached sulfate, coated unbleached kraft and coated recycled paperboard. Graphic Packaging’s customers include some of the most widely- recognized companies in the world.

We achieve our vision by delivering value to our customers, building a high-performance culture for our employees and creating superior returns for our shareholders. We strive to be an environmentally responsible leader in our industry and in the communities where we operate.

Graphic Packaging has approximately 17,000 employees working in more than 60 locations in North and South America, Europe and the Pacific Rim. We are committed to workplace diversity and offer compensation and benefit programs that are among the best in the industry to reward the talented people who make our company successful. We invite you to review the following employment opportunity and to learn more about us at www.graphicpkg.com.

Inspired Packaging. A World of Difference.

MISSION / SUMMARY: A Sales and Operations Support Coordinator’s primary responsibility is to complete tactical and strategic processes associated with servicing a specific set of customer accounts. This person will have responsibility for the day to day management for all aspects for an assigned account or accounts. They understand and align the process with Sales, Operations, Logistics, Design, Graphics, and the Sales and Operations Support group and as he/she executes their role in the overall order fulfillment process to exceed customer expectations and align with GPI business, financial and operational objectives.

JOB FUNCTION: Job functions include, but not limited to the following:

• Provide accurate and continual communications to internal and external customers regarding order fulfillment status and specifics as appropriate (inventory, transportation, invoicing, etc.)
• Achieve all goals associated with Business Unit Key Performance Indicator’s for specific accounts and responsibilities.
• Support Sales and Operations Support Supervisor and Manger to execute daily responsibilities and meet objectives associated with all order fulfillment activities.
• Develop strong relationships with internal and external customer contacts.

BACKGROUND EXPERIENCE:

• Four year degree in applicable field of study or compensatory work experience is required.
• Positive and progressive order fulfillment experience preferred.
• Solid understanding of customer account management.
• General understanding and experience with ERP business applications. A working knowledge of SAP is preferred.
• Demonstrated understanding of /ability to manage the impact of order fulfillment on cash flow.
• Ability to travel (5-10%)

Required Skills

• Positive and progressive order fulfillment experience preferred.
• Solid understanding of customer account management.
• General understanding and experience with ERP business applications. A working knowledge of SAP is preferred.
• Demonstrated understanding of /ability to manage the impact of order fulfillment on cash flow.

Required Experience

• Four year degree in applicable field of study or compensatory work experience is required.