Coordinator » EltasJobs

Wealth

Job Purpose

Drive new business acquisition from Wealth and Investment South Africa (WISA) by representing International Wealth and Investment (IWI) and Wealth International (WIN) in-country. Will do so by providing training and support to WISA, including Melville Douglas, for all IWI and WIN related matters.
Provide a readily available, service focused, knowledgeable and experienced point of contact for new and existing stakeholders.
Contribute towards the achievement of IWI and WISA’s offshore sales targets.

Key Responsibilities/Accountabilities

Responsible for administrative support and sales target achievement
Outputs and measures*

 Accountable for the regular flow of new offshore business (in accordance with agreed designated area and offering) sourced from WISA and other distribution networks.
 Position IWI products and services as a value-add to WISA business and clients through regular engagements.
 Responsible for up-to-date marketing packs being readily available to WISA team.
 Assist in acquisition and retention of clients through quality service delivery, whilst extracting additional value from existing clients.
 Proactively follows up on leads to ensure achievement of offshore sales targets.
 Support WISA team with new account opening and BAF requirements.
 Support the Relationship Manager (RM) team in Jersey to maintain good workflows, timely account openings and prompt responses to queries from WISA.
 Execute on service and monitor the IWI offering in WISA.
 Build internal and external relationships. Engage and build relationships with Marketing, WISA, WIN and IWI.
 Provide relevant insights to WISA on industry matters i.t.o. the offering. Have a good understanding of competitors – monitor/ analyse etc.
 Attend various relevant business/team forums or meetings within the Wealth Business Units and IPB with the view of ensuring maximum support to WISA, IWI and WIN Business Units.
 Represent IWI and WIN in the relevant SA road shows and events.
 Develop solutions to pressing challenges or to identify opportunities.

Responsible for internal and external stakeholder management

Outputs and measures*

Maintains a visible and active presence within WISA.
Builds and maintains relationships with both internal and external distribution network.
Positions IWI / WIN as first port of call to internal and external stakeholders for any offshore related questions.
Ensures that network contact and interaction is purposeful and professional by ensuring timeous and accurate feedback.
Collaboration with marketing ensure that marketing collateral is relevant and up to date delivery of material.

Risk and compliance

Outputs and measures*

Identifies and minimises risks for the Bank by ensuring that all regulatory requirements are adhered to when selling products to clients
Minimise risk by ensuring that offshore products and service offerings are promoted and positioned in a manner that is understood and meets client’s needs.
Ensure that all documentation completed and signed by client meets the necessary regulatory requirements both locally and in the relevant offshore jurisdiction.
Act as facilitator between WISA and IWI/WIN BCU to ensure client risk grading’s are accurate and up-to-date, SoF is understood etc.
Responsible for maintaining the accurate designation of WISA RMs against IWI clients to ensure accurate MI.
Reports WISA and other distribution network changes to the IWI / WIN team timeously.
Adopting enhanced data protection and cyber security measures (handing of client information / data).
Integration of TCF principles especially at point of sale.

Business accountability: Impact on end result* Contributory – Advisory or facilitating services for use by others

Description or examples: Drive and support Advisors in WISA/ IWI/ WIN with their sales performance and targets. Ultimately working towards the Wealth strategy.

Internal relationships* Business area: Offshore SA, IWI, WIN and Wealth and Investment
Job: Click here to enter text.
Nature of relationship: Provide a service to them
Sphere of influence: Impact the whole region
Description or examples: Provide reporting feedback

External relationships* Role type of external contact: High Net Worth Clients
Nature of relationship: Manage the relationship
Description or examples: May be required to see the client in order to provide limited guidance or service the accounts.

Role type of external contact: Strat Wealth
Nature of relationship: Manage the relationship
Description or examples: To assist in achieving sales targets and to manage/grow relationships

Working Conditions 1: Domestic/local travel may be required
Working Conditions 2: International Travel may be required

Preferred Qualification and Experience

Type of qualification: First Degree
Field of study: Finance and Accounting

Other qualifications, certifications or professional memberships Certified Financial Planning advantageous; Completion of Regulatory Examination and FAIS compliant – Mandatory requirement.

Regulated Role:* Yes

Regulations that apply: FAIS (South Africa)

Knowledge/Technical Skills/Expertise

Job Function: Wealth Management
Years: 1-2 Years
Experience Description: Experience in forex, distribution channels in banking environment and Offshore/ IWI/ WIN offerings.

Job Function: Investment Banking
Years: 1-2 Years
Experience Description: Experience in the investment industry and product offerings; Knowledge of Offshore Retail Investments specifically.