Contact Center Rep I-A

Title: Contact Center Representative I

Location: Waterloo-Cedar Falls IA

Department: Member Contact Center

Full or Part Time: Part-time

Veridian Credit Union is seeking Part-Time Contact Center Representatives for the Waterloo-Cedar Falls area. Ideal candidates will be motivated and energetic professionals with exceptional sales & customer service skills. The primary focus is assisting members with their financial goals. Veridian is an inclusive, fun team environment where an employee has daily opportunities to make a difference in our member’s lives.

Responsibilities Conduct transactions accurately Promote Veridian products and services Provide superior service over the phone or via electronic means

Qualifications Call center experience preferred Computer experience required Ability to multitask and work in a fast pace environment 18 years old & high school diploma or equivalent

About Veridian Credit Union

Veridian Credit Union, founded in 1934 in Waterloo, Iowa, is a not-for-profit financial cooperative dedicated to partnering with members to create successful financial futures. Veridian offers a single coverage health and dental insurance plan. Qualified candidates must be willing to be flexible in hours and their schedule will include evenings and weekends. Employees enjoy a supportive work environment where diversity is valued.

Veridian Credit Union provides equal employment opportunities to all employees and applicants for employment without regard to age, race, creed, color, sex, pregnancy, sexual orientation, gender identity, military service, national origin, religion, physical or mental disability, genetic information, or any other classifications protected by applicable federal, state or local laws.