Computer Technician

Job Description:

The Sage Colleges is seeking a Computer Technician beginning immediately. Responsibilities of this full-time, hourly staff position include installation, maintenance, troubleshooting and support of all campus technology. The ideal candidate will possess excellent customer service skills, be comfortable offering support over the phone, and be able to support users remotely utilizing logmein and remote desktop.

Qualifications:

2 years directly related experience minimum requirement; associate’s degree, A+ and Network+ preferred.

The successful candidate will have strong organizational skills, strong attention to detail, ability to work as a team and independently and provide excellent customer service.

Generous benefits package includes tuition waiver for employee and spouse at Sage After Work or Sage Graduate School; tuition waiver for dependent children at Russell Sage Colleges, Sage College of Albany, or Sage After Work.

Candidates from underrepresented groups are especially encouraged to apply.

The Sage Colleges include Russell Sage College for Women in Troy, NY, and the coeducational Sage Graduate School and Sage College of Albany.

Requirements:

Job Requirements

Knowledge and Skill Requirements:

Must be able to lift and carry supplies pertaining to job (not over 30 pounds).

Must be able to sit, stand, reach, bend, hear, speak, see documents and computer terminal, and have dexterity to operate various machines essential to the job.

Associates degree in Computer Technology or equivalent theoretical depth.

Strong working knowledge of Computer maintenance and troubleshooting.

1?2 years experience in computer operations and repair and installations.

The ideal candidate will have excellent customer service skills

Should be comfortable managing multiple simultaneous projects.

Experience with Numara Track-it! Helpdesk tracking software is a plus but not required.

A+ and Network+ preferred but not required. Skills and concepts covered in these certifications is a must.

Additional Information

The Sage Colleges will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. The Sage Colleges will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.

No phone calls please.

Applications accepted until position is filled.

The Sage Colleges include: Russell Sage College for women in Troy, NY, the coeducational Sage College of Albany, and the Sage Graduate Schools of Education, Health Sciences & Management operating on both campuses.

Additional Information:

The Sage Colleges will not discriminate in the recruitment or selection of faculty and employees, or in any other area of employment, on the basis of age, sex, race, national origin, religion, religious belief, disability, sexual orientation, gender identity or expression and veteran status. In this regard, opportunities for advancement will be made available without bias. The College is also subject to state and federal laws, supports efforts to attract and retain fully qualified women and other minority group members for faculty and other positions. The Sage Colleges will comply with the letter and intent of all State and Federal laws and applicable orders pursuant to Equal Employment Opportunity and Affirmative Action.

• No phone calls please.
• Applications accepted until position is filled.
• Reports to:

The Sage Colleges include: Russell Sage College for women in Troy, NY, the coeducational Sage College of Albany, and the Sage Graduate Schools of Education, Health Sciences & Management operating on both campuses.