Community Engagement Program Manager

At Amazon, we’re working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, innovative and driven leaders. If you’d like to help us build the place to find and buy anything on-line, this is your chance to make history and be intimately involved in growing our business by leading and supporting high volume hourly staffing initiatives.
The Community Partnerships Program Leader will be responsible for systematically building a nationwide community engagement program designed to inspire hourly job seekers to consider Amazon as their employer of choice. The Community Engagement Program Leader will establish and maintain long-term relationships with centers-of-influence, select community organizations, school districts, high schools, community colleges, universities, and the military community.

In addition, The Community Partnerships Program Leader will develop a deep understanding of Amazon’s near and long-term hourly workforce staffing needs, developing strategies and tactics, in partnership with external and internal stakeholders, to meet those needs in an innovative, efficient and systematic manner.

Core Job Responsibilities

Build a nationwide community engagement program designed to inspire hourly job seekers to consider Amazon as their employer of choice.
Establish and maintain long-term relationships with centers-of-influence, select community organizations, school districts, high schools, community colleges, universities, and the military community.
Develop a deep understanding of Amazon’s near and long-term hourly workforce staffing needs and develop strategies and tactics, in partnership with external and internal stakeholders, to meet those needs in an innovative, efficient and systematic manner.
Develop an understanding of labor markets and their impact on Amazon’s high volume staffing needs in the near and long-term.
Identify ways to reduce cost-to-hire, to include identifying federal, state and local tax incentives.
Increase goodwill and knowledge of hourly job opportunities with local influencers through experiential learning opportunities (e.g. tours and workshops).
Partner with internal stakeholders such as: recruiting and sourcing management teams; military recruiters; public policy teams (state and local); public relations teams; local operations and HR teams, to ensure alignment.
Serve as the liaison for recruiting and funnel management teams in local communities by providing them large scale opportunities to pro-actively source candidates to meet hourly workforce hiring needs.
Develop a tailorable playbook of key strategies and tactics requiring action by recruiting and sourcing management teams.

Basic Qualifications

Minimum of 5 years Public Policy, Community Outreach, or Talent Acquisition experience. Experience must be in government (local, state, or federal), with a “for-profit” or “non-profit” organization, that has a national or international presence.
Master’s degree or PhD in either Public Policy; Public Relations; Media Relations; or Juris Doctorate.
Experience developing community relationships.
Experience speaking to large groups of stakeholders.
Experience writing on complex issues, under constrained timelines, while ensuring key stakeholders’ input is accounted for.
Experience interacting with elected officials and their staffs (local, state, federal).

Preferred Qualifications

Proven ability to work as a member of a diverse a team.
Innovative lifelong learner with superb listening skills.
Skilled at data and research driven decision making.
Political campaign staff experience (local, state, national).
Ability to interact and effectively communicate, with a smile, with people from all walks of life.
Highly developed Critical Thinking Habits of Mind.
Proven ability to work with a high level of autonomy to get things done with available resources.
Impeccable customer service skills with a demonstrated desire to exceed expectations.
Great organizational skills and attention to detail; able to juggle and prioritize multiple tasks simultaneously.
Strong interpersonal skills and ability to influence and effectively communicate information to internal and external customers, with technical and non-technical backgrounds.
Ability to identify and resolve issues independently in a rapidly changing environment; taking initiative in ambiguous circumstances.
Robust sense of accountability and sound personal judgment with the capacity to handle confidential information and escalate issues effectively.
Proactive and forward-thinking with creative problem-solving ability.