Communications Clerk (Dispatcher)

The Communications Clerk serves in a multifunctional role with Police Service with assignments and duties including but not limited to:

Serve as a dispatcher for VA Police Service.

Take calls for service, being sure to get enough pertinent, detailed information.

Dispatch police officers, relaying pertinent information to them.

Monitor security and fire alarms, as well as CCTV monitors.

Provide courteous and professional customer service.

Enter patrol information, call for service and dispositions into the Police Daily Operations Journal.

Use LINK/NCIC terminal in accordance with FBI and Kentucky State Police regulations.

Control entry to the VAMC Parking Garage

Input information into the PACS (Physical Access Control System).

Work Schedule: 7:00 am to7:00 pm & 7:00 pm to7:00 am

To qualify for this position, applicants must meet all requirements by the closing date of this announcement

Specialized Experience :
GS-5

Applicants must have One year of specialized experience equivalent to at least the next lower grade (GS-4) in the normal line of progression for the occupation in the organization or Four (4) years above high school. This education must have been obtained in an accredited business, secretarial or technical school, junior college, college or university. One year of full-time academic study is defined as 30 semester hours, 45 quarter hours, or the equivalent in a college or university, or at least 20 hours of classroom instruction per week for approximately 36 weeks in a business, secretarial, or technical school.

OR

Combining Education and Experience: Equivalent combinations of successfully completed post-high school education and experience may be used to meet total experience requirements at the grade of GS-5. For GS-5 level positions, only education in excess of the first 60 semester hours (i.e., beyond the second year) is creditable toward meeting the specialized experience requirement.

A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Physical Requirements: Require moderate to arduous physical exertion and/or duties of a hazardous nature.

Time-in-grade : Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements. For a GS-05?, position you must have served 52 weeks at the GS-04 level .

The following documents are required:
1. Resume or CV (Required)

This should include the following information:
a. Work history: Starting and ending dates of employment (month and year), hours worked per week and

salary information).

b. Education: name and location of college, dates attended, and type and date of any degree earned.

c. Licenses and/or certificates earned.

d. To ensure you are properly rated, you must make certain the required experience and competencies

are listed in the specialized experience and qualifications section is addressed in detail in your resume.

2. Declaration for Federal Employment (OF-306) http://www.opm.gov/forms/pdf_fill/of0306.pdf (Not required for current Lexington VAMC employees)

3. Online Assessment Questionnaire (Occupational Questionnaire) (Required). Click “Apply Online” and follow the prompts to complete this questionnaire. (If you are unable to complete this online see “How to apply section – If you cannot apply online” of this job announcement): TAG: Link to Full Questionnaire

4. Current SF-50(s), Notification of Personnel, showing title, series, grade/step/salary. (ONLY Required for current or former government employees) Note: Your SF-50 should reflect the grade and step information equivalent to or greater than the grade lower than the position you are applying to. This may not always be your most recent SF-50. You may need to submit more than one SF-50.

5. If you are basing your qualifications on education, Transcripts: You must submit your transcript(s) with your application. Unofficial transcripts will be accepted for this application. Prior to appointment, official transcripts are required.

6. If applicable, Veterans Preference documentation such as DD-214 or equivalent, SF-15 and VA Letter, as appropriate.

Please use this checklist to ensure you have included other documents required for your application, such as a copy of your transcript (if using education to qualify), documentation to support Veterans Preference claims, or ICTAP/CTAP documentation (for displaced Federal employees). You will not be contacted for additional information.

Veterans’ Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), or 10pt (CP/CPS, XPP, XP), or for Sole Survivor Preference (SSP), on the Occupational Questionnaire in the section(s) provided. A legible copy of your DD214(s) indicating character of service, disability certification, SF-15 (if claiming 10 pt. preference) or if you are currently serving on active duty and expected to be released or discharged within 120 days; documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), or dates of impending separation. Documentation is required for eligibility verification.

Faxing Applications or Supporting Documents: You are encouraged to apply online. Applying online will allow you to review and track the status of your application. If you are unable to apply online or unable to upload your supporting documents to your online application, follow the directions located at the following site: Fax Options . The Vacancy ID of the job opportunity announcement is 1893947.

NOTE : If you applied online and your application is complete, do not fax the paper application (1203-FX) as this will overwrite your prior online responses and may result in you being found ineligible.