Communications and Marketing Coordinator

Job Summary:

Under direction of the Chief Administrative Officer, this position is responsible for the development and coordination of internal and external communication and marketing materials, provides support around public relations efforts, and assists with initiatives that increase awareness of HabiJax in the Northeast Florida region.

Essential Duties and Responsibilities:

• Works with the Chief Administrative Officer on maintaining updated communication tools – both internal and external
• Documents and updates procedures surrounding communications and marketing collateral and creates and updates collateral as needed
• Executes operational plans for communications and marketing in alignment with the Strategic Plan and Board Committee
• Helps execute communications and advocacy plan developed to raise public awareness of HabiJax and Habitat for Humanity
• Coordinates and schedules internal communications and coordinates with Fund Development department on coordinated external communications
• Ensures compliance with HabiJax and Habitat for Humanity brand guidelines
• Stays up to date on studies and other white papers related to benefits of housing and homeownership for external communications
• Regularly updates social media for the organization
• Monitors and reports out as needed on social media and external site effectiveness
• Maintains and updates organization website and intranet site. Reviews quarterly for needed design update
• Prepares bi-monthly Board of Directors information packet
• Provides support to the Administration staff as needed

The above cited duties and responsibilities describe the general nature and level of work performed by people assigned to the job. They are not intended to be an exhaustive list of all the duties and responsibilities that an incumbent may be expected or asked to perform.

Education and Experience Requirements:

• Valid Florida Driver’s License insurable by HabiJax’s insurance carrier
• Bachelor’s degree in Marketing and/or Communications required
• Strong written abilities; writing samples will be requested
• Experience in website maintenance preferred

Core Values:

• Faith-driven – everything we do stems from God’s love, which we intentionally exude in all we do
• Integrity – operate with strong moral principles and conviction at every touchpoint with clients, donors and staff
• Excellence – strive for excellence in all we do – home building, business operations and community enhancement
• Empowerment – provide our clients tools they need and educate them on how to use them
• Respect – give our clients the utmost respect; being open-minded and appreciate all walks of life

Core Competencies:

• Showing Caring and Understanding – shows empathy toward challenges, concerns and problems faced by others; takes a tolerant and patient approach with people who are struggling with difficult challenges; helps to put people at ease and make them feel more comfortable
• Demonstrating Ethics and Integrity – earns others’ trust and respect through consistent honesty and professionalism in all interactions; keeps promises and commitments made to others; adheres to a set of core values that are represented in decisions and actions
• Supporting Organizational Goals – actively supports organizational goals and values; demonstrates enthusiasm toward the company’s goals and mission; aligns actions around organizational goals
• Working with Diverse Populations – shows respect for the beliefs and traditions of others; encourages and promotes practices that support cultural diversity; discourages behaviors or practices that may be perceived as unfair, biased, or critical toward people with different backgrounds
• Serving Customers – builds strong relationships with customers; stays aware of customer needs, concerns and satisfaction; responds promptly to customer questions and requests; effectively manages customer expectations
• Delivering High Quality Work – critically reviews work processes to ensure quality; addresses problems that could impact quality; makes sure project deliverables and services meet all requirements and expectations; does not make the same mistakes twice

Job Related Competencies and Skills:

• Communicating Effectively – expresses ideas and information in a clear and concise manner; tailors message to fit the interests and needs of the audience; delivers information in a manner that is interesting and compelling to the listener
• Adapting to Change – maintains a positive attitude in the face of change; appropriately adjusts behavior and activities to changing conditions
• Demonstrating Initiative – takes action on his/her own without being prompted; handles problems independently; able to resolve issues without relying on extensive help from others; does more than is expected or asked
• Developing Plans – clearly defines goals and the actions required to accomplish them; considers possible changes, constraints or other obstacles that might impact plans; accurately estimates time and resources need to accomplish tasks
• Managing Resources – accurately estimates resources and time required to complete projects; identifies and secures resources needed to complete tasks and initiatives; makes efficient use of resources
• Utilizing Feedback – reacts to feedback in a positive, constructive manner; encourages others to provide suggestions regarding things he/she might do differently
• Utilizing Systems , Software , and Equipment – proficient in the use of Microsoft Office; Adobe products; WordPress; Google Sites; Facebook; Twitter; YouTube

Job Type: Full-time

Required education:

• Bachelor’s