Commercial Banking Business Readiness Associate – Flexible Location

SunTrust’s Commercial Banking team is seeking a Business Readiness Associate to serve as a strategic partner on initiatives impacting Commercial and Business Banking teammates and clients. The Associate will assess the impact of change for each initiative in order to recommend and develop the appropriate readiness and communications content. S/he will serve as the business liaison to the corporate learning team, ensuring training content is relevant, up to date, and meets the execution needs of the business. The Associate will also support business internship programs ensuring teammates are capable, confident and engaged. The location for this role is flexible but frequent travel to Atlanta will be required.

In this role the Business Readiness Associate will:

• Lead teammate onboarding process for Commercial Banking, develop onboarding resource materials and serve as point of contact for trouble shooting issues.
• Build and maintain partnership with CBB support teams, product owners and internal service providers to provide advice and recommendations on business and readiness needs.
• Consult with business leaders and partners to understand strategy, initiatives, and teammate capability gaps to propose innovative and effective learning, readiness and communications solutions
• Design and develop high quality, practical readiness components and communication plans that align with program/project objectives
• Serve as the liaison between the business and SunTrust University to influence and inform the Commercial Banking on-going and new hire curricula
• Create learning plans by role and incorporate competencies as needed; develop skill / knowledge assessments for certification; manage / support LOB specific development and internship programs
• Schedule and manage logistics for new hire training and developmental courses.