Hotline: 404-491-0865

COMETS HD Quality Assurance Specialist

Exec Office of Administration and Finance Chelsea, MA 02150 Information Technology

The Executive Office for Administration & Finance IT (A&F IT) is a unit under the Executive Office for Administration & Finance (A&F) supporting IT systems and applications for 15 various A&F agencies.

One of the key agencies within A&F is the Department of Revenue (DOR). DOR manages Commonwealth taxes and child support, and their mission is to gain full compliance with the tax, child support and municipal finance laws of the Commonwealth. The mission of DOR’s Child Support Enforcement Division (CSE) is to make a difference in the lives of children by enforcing the financial responsibilities of parenthood. CSE’s core functions are to establish paternity and establish, enforce and modify child support and health insurance orders. The COMETS HD system is the agency’s new child support enforcement IT system implemented in 2018.

CSE is in the process of transitioning from Warranty Support to Maintenance and Operations of the COMETS HD system. The Program discipline leads have tailored the Software Development Life Cycle (SDLC) guidelines which are repeatable, monitorable and predictable.

A&F IT has an immediate need for a Quality Assurance (QA) Specialist to assist in the execution of quality practices associated with the SDLC.

Responsibilities

The QA Specialist will assist the Quality Assurance Lead with execution of quality assurance activities, including but not limited to:

  • Updating, editing and maintaining SDLC document collaboration and enhancement process within prescribed timeline(s).
  • Evaluating and measuring the effectiveness of SDLC process change, identifying areas for improvement and make recommendations to the team and management.
  • Facilitating process improvement sessions and following up on action items.
  • Soliciting leadership/stakeholder buy-in during the SDLC change process.
  • Performing quality audits to ensure that the program processes and associated work products adhere to the SDLC.
  • Updating quality planning, process and execution materials and maintaining quality assets on the collaboration server.
  • Ensuring version control for key program documentation and artifacts.
  • Producing weekly QA status reports and program metrics at the project and steering committee meeting level.
  • Assisting with the development of lessons learned input and creation of summary materials.
  • Reviewing the program workplan for progress updates, dependencies and risk avoidance.
  • Monitoring the SDLC toolset usage to ensure that workflows are followed correctly and consistently with properly maintained traceability relationships.
  • Auditing configuration management processes to ensure adherence to configuration management process and procedures.
  • Attending code reviews to assure the proper use of checklists, adherence to standards and design specifications.
  • Supporting continuous improvement and integration of quality assurance best practices.
  • Fostering best practice adoption, creates appropriate tool set user guides.
  • Attending/facilitating reviews such as progress checkpoints, milestone reviews and production readiness assessments.
  • Participating in collaborative sessions such as defect triage and daily stand ups.

    • The candidate must have:

  • Excellent interpersonal skills necessary to interact effectively with leadership, architects, developers, testers, business analysts and project managers.
  • Demonstrated ability to facilitate virtual meeting space and/or conference calls with screen sharing.
  • Flexibility to meet timelines generally associated with program deadlines (including off hours).
  • Attention to detail and organizational skills needed to maintain, archive and retrieve quality assets efficiently.
  • Strong analytical skills (need to independently analyze data and be confident with findings/trend analysis).

    • Job Skills & Qualifications

    Experience is required with:

  • SDLC methodology implementation;
  • Quality management experience associated with planning, presentation materials and tracking corrective actions to resolution;
  • Creating QA job aides such as checklists, templates, workflows evaluation criteria, meeting minutes, action items etc.;
  • Reviewing and mentoring creation of work products associated with project management, business analysis, configuration management, development and testing to assure assets are created with high degree of quality;
  • Reporting skills including charts, tables, diagrams and trend analysis; and
  • Demonstrated ability to facilitate virtual meeting space and/or conference calls with screen sharing.

    • Optional job skills and qualifications include:

  • Computer Science degree;
  • Rational SDLC tool set certification or super user;
  • Broad knowledge of QA practices and techniques;
  • Expertise with Rational Team Concert, Quality Manager and Requirements Composer; Microsoft Tool Suite (MS Project, PowerPoint, Excel, Visio or workflow/use case modeling tools); data query tools; and Tableau.

    • Qualifications

    First consideration will be given to those applicants that apply within the first 14 days.

    Minimum Entrance Requirements:

    Applicants must have at least (A) four years of full-time, or equivalent part-time, professional experience in electronic data processing of which (B) at least two years must have been in work in which the major duties included computer systems analysis, or (C) any equivalent combination of the required experience and the substitutions below.

    SUBSTITUTIONS:

    I. An Associate’s degree with a major in the field of data processing or computer programming may be substituted for a maximum of one year of the required (A) experience.*

    II. A Bachelor’s degree with a major in the field of data processing or computer and/or information science may be substituted for a maximum of two years of the required (A) experience.*

    III. A Graduate degree with a major in the field of data processing or computer and/or information science may be substituted for a maximum of two years of the required (A) experience.*

    IV. A diploma for completion of a two year full-time, or equivalent part-time, program in a recognized non-degree granting business or vocational/technical school above the high school level with a major in the field of computer programming may be substituted for a maximum of one year of the required (A) experience.*

    V. An official transcript from a recognized business or vocational/ technical school as evidence of completion of a program consisting of at least 650 hours of instruction in the field of computer programming may be substituted for a maximum of one year of the required (A) experience.

    VI. Graduation from the data processing course of a recognized vocational/technical high school may be substituted for a maximum of one year of the required (A) experience.

  • Education toward such a degree or diploma will be prorated on the basis of the proportion of the requirements actually completed.

    • NOTE: No substitution will be allowed for more than two years of the required (A) experience.

    NOTE: No substitution will be allowed for the two years of the required (B) experience.

    Special Requirements: None.

    An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.


    Official Title    : Edp Systems Analyst III
    Primary Location    : United States-Massachusetts-Chelsea-200 Arlington Street
    Job    : Information Systems and Technology
    Agency    : Exec Office of Administration and Finance
    Schedule    : Full-time
    Shift    : Day
    Job Posting    : Nov 24, 2020, 11:25:56 AM
    Number of Openings    : 1
    Salary    : 63,780.86 – 92,381.90 Yearly
    If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator    : Allan Motenko – 6176263410
    Bargaining Unit    : 06-NAGE – Professional Admin.
    Confidential    : No

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