Client Relations Manager

Client Relations Manager

Growing firm looking for an experienced Client Relations Manager to work with clients. Will be responsible for maintaining and growing relationships with existing clients. Must be able to ‘think on your feet,’ have a high level of accuracy and attention to details, enjoy training others and being trained, be a collaborative partner within the organization, as well as be professional and diplomatic. Must have sense of humor and be able to “wear many hats.” Effective time management skills and ability to quickly shift priorities. Presentation and public speaking skills a MUST.

When Eliant, Inc. first opened our doors in 1984, market research using psychological principals was a young science. Our founder and CEO, Bob Mirman used his background as a clinical psychologist to develop and refine the most focused market research tools in the industry. Our clients range from some of the nation’s largest to small and custom home builders. Using our technology, research and training methods, our clients have been wildly successful at increasing their all-important ‘sales from referrals’ rates.

JOB SUMMARY

To service the day to day needs of the assigned clients and to build a working relationship based on mutual trust and satisfaction. This is a proactive relationship, not just reactive. The details of this work would include, but are not limited to, the following;

QUALIFICATIONS

Ability to work well within a multi-cultural workforce. Must be professional, friendly and reliable. Demonstrate a high level of computer literacy and be able to communicate effectively, both orally and in written form. Great presentation skills a must, both in person and webinar setting. Ability to take control and own the room or meeting. Ideal candidate should be adaptive, willing to travel, perceptive and have an excellent sense of humor. Training and Building industry experience a big plus.

TYPICAL MENTAL DEMANDS

Must handle novel and diverse work problems on a daily basis. Personal maturity is an important attribute. Must be able to resolve problems, handle conflict and make effective decisions under pressure. Must relate and interact with people at all levels in the company.

JOB DUTIES

Onboard new clients:

Existing Clients

Additional Duties

Qualifications and Education

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job Type: Full-time

Salary: $50,000 to $55,000

Benefits: Eliant offers 11 paid holidays, a generous PTO package, medical and dental insurance, as well as a retirement plan with an employer contribution. We also have a kitchen stocked with refreshments and a dartboard!

Job Location: Aliso Viejo, CA

Required education: Bachelor’s preferred

Job Type: Full-time

Pay: $50,000.00 – $55,000.00 per year

Benefits:

Schedule:

COVID-19 considerations:
Hand sanitation dispensers installed throughout the building and within our office. Face coverings required in building.

Experience:

Paid Training:

Typical start time:

Typical end time:

Company’s website:

Benefit Conditions:

Work Remotely: