Hotline: 678-408-1354

Claims Assistant

TRISTAR Risk Management Pennsylvania Information Technology

Job Summary

Performs clerical (non-technical) duties to assist the technical staff in the processing of claims for our clients.

Responsibilities:
Claim assistant to be the dedicated CA for auto personal injury protection (PIP) adjusters handling claims

Essential Functions

  • • Handles incoming and outgoing mail to include, sorting, stamping, indexing, distributing.
  • • Prepares, types and mails completed state forms/benefits notices for filing or mailing. This includes EDI or state websites filings/completions
  • • Photocopies as directed by technicians
  • • Monitors new claims arising in the 800 box, including the set-up, distribution, and completion of necessary forms such as acknowledgement letters, releases and CIB’s
  • • Files and ships files, filing correspondence to (in) files. Retrieves closed files and provides oversight of files sent out for audit
  • • Makes payments as instructed by technician. Follow for the W9 information to release checks; process voids/reissues
  • • Answers /routes telephone calls for technicians. Initiates calls as directed by technicians to secure follow-up information (i.e. bills)
  • • Documents and maintains recovery log, visitor’s log, ordering and restocking of supplies
  • • Generates reports as directed by the Claims Manager
  • • Trains and cross trains subordinates to provide back up support
  • • May have some involvement with directing temp employees or new employees; or assisting in the interviewing process with supervisor

    • Qualifications:
    The qualified candidate needs to have experience supporting adjusters who handle automobile claims.

    Job Requirements and Qualifications

    Education: High School diploma/GED

    Training Requirements (licenses, programs, or certificates):

    Knowledge Requirements: PC literate, including Microsoft Office products; good oral and written communications skills; ability to work in a team environment; ability to plan and prioritize work load.

    Experience: 2-3 years of general office experience with at least 1 year of claims industry experience.

    Other Information

    Special Information (Travel required, physical requirements, on-call schedules, and so on)

    Apply for this job
    Share this job

    Contact Us

    Eltas EnterPrises Inc.
    3978 Windgrove Crossing
    Suite 200A
    Suwanee, Georgia
    30024, USA
    contact@eltasjobs.com

    Subscribe to our Newsletter