CASH PROCESSING SPECIALIST – PATIENT ACCOUNTING – FULL TIME (1 FTE) – DAYS

Type of Opportunity: Full Time

FTE: 1.000000

Exempt: No

Work Schedule: Days

Shift: 1

Location: US: NM: Albuquerque: Rev Hugh Cooper Center

Education:Essential:

• High School Diploma or GED

Credentials:
Other information:
High School or GED is required plus specialized, short-term training in business office process and procedures preferred. Requires data entry experience and typing speed of 60 words per minute. Six months to one year experience in a computerized accounts receivable system preferred. Demonstrated ability to communicate effectively via telephone and in writing. Must be able to prioritize and manage a high volume workload. 10 key and computer literacy to include Microsoft Word and Excel. Must work closely with co-workers

Summary:
Responsible for posting large quantities of insurance, patient payments and allowances to patient accounts, timely, accurately and according to contractual agreements. Must meet established daily goals and standards

Responsibilities:

• Posts manual and electronic payments, adjustments and denials within 24 hours of receipt, accurately and timely, following contractual agreements and system policy and procedures.
• Ensures that all unidentified receipts are logged and cleared by the end of each month. Responsible for contacting insurance companies, patients, employers, etc to resolve payment issues that require their assistance.
• Documents accounts in accordance with established Patient Accounting Department guidelines.
• Follows established billing/coding guidelines to flag accounts for follow-up as needed. Maintains a daily credit balance log.
• Handles all NSF dollars and documentation in accordance with established timeframes.
• Compiles and validates all payment receipts. Assure the accuracy of daily deposit by validating that the dollar amount on the receipt.
• Must be an effective team member with good communication skills. Must participate in team meetings, communicate work related ideas and concerns proactively, and assist in finding appropriate resolutions.
• Ensures that all job functions are performed within the established quality and quantity standards. Adheres to all PHS and Patient Accounting Department policies and procedures to promote a smooth working environment and uphold the PHS vision by practicing the CARES behaviors at all times.
• Performs any other duties assigned by the Cash Applications supervisor and/or manager .

Competencies and skills:Nonessential:

• SKILL-Ability to effectively interact with customers to understand their needs and explain data
• SKILL-Microsoft Office
• SKILL-Demonstrated ability to communicate effectively in person and via telephone with members, employer groups, brokers, physicians, and physician office staff using strong dialogue and customer service competencies.
• SKILL-Written communication

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, national origin, sexual orientation, gender identity, marital status, disability, protected veteran status, or any other characteristic protected by law. Presbyterian Healthcare Services is a drug-free and tobacco-free employer with smoke free campuses.