Case Manager

Job Descriptions:
Scope of Position

To provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement.

Due to the dynamics of working with individuals, this position necessitates an individual who is comfortable working in an environment that is constantly evolving.

This position requires an organized individual who can efficiently handle several responsibilities simultaneously

Essential Functions

Assist in the preparation of project reports as needed (participation, placement, etc.)

Accurately complete required documentation for enrollment

Work with government officials to ensure appropriate documentation is completed and received

Create solutions to participant attendance problems.

Oversee participant activities and assist with workshop schedules.

Provide consistent and comprehensive case management and follow-up

Provide individualized assessment of work, family and personal development needs and opportunities

Provide referrals to appropriate community service or social service agencies when needed

Maintain organized database of clients and keep detailed documentation of all contacts with clients

Coordinate participant retention services and accommodate participant work schedules.

Document all participant contacts and activities in case notes and ensure that post-placement contacts are made as required by specific contract

Share information with appropriate staff and/or funding agencies. Maintain participant files as specified by contractor

Build a professional one-on-one working relationship with participants to aid in eliminating challenges that are hindrances to obtaining and retaining employment. This includes: assessment, individualized attention and coordination

Ensure participants follow through with planned activities as outlined in contract with funding agency

Help to ensure that positive outcomes and goals are met as required by contract

Required Experience:
Ability to prioritize tasks and document visits and contacts.

Demonstrated telephone, computer and written communication skills.

Ability to maintain flexibility as needs of contract or contractor require.

College Degree required.

Customer service experience preferred.

A working knowledge of MS Office

Valid Driver’s License and an automobile are required

To apply for this position, please click on the submit your resume button.

Keyword: Behavioral Health,Clinical Background

From: EDSI