Business Transformation Director

West Monroe Partners (WMP) has an immediate opportunity for a seasoned leader to join our Operations Excellence practice as a Business Transformation Leader. This role will focus on delivering transformational and leadership services as well as providing clients with thought-leadership on applying new and proven methods to help clients innovate their business. This leader will be responsible for key client account ownership, scoping, selling, and acting as the engagement lead for large scale planning and execution efforts including organizational alignment, organizational change management, business integration and other types of functional/technology transformational initiatives. In addition, this leader will help to mature these offerings and play a leadership role within our Operations Excellence practice.

Directors within West Monroe have three main responsibilities:

Client Delivery:

Lead teams serving clients across industries while demonstrating executive presence with high level client counterparts
Interface with all levels of business and technology leadership both internally and at client sites
Work with program and project leadership to implement processes and technology that support business value and process efficiency across business and technical functions
Facilitate client workshops focused on project initiation and executive steering meetings
Understand the underlying business processes and technologies being used within an organization to be able to make recommendations on how to achieve long-term scalability, reduce operational cost, or better support business processes
Ensure proper management of project economics including:
Project budgets, invoicing, and the collection process
Mentor and manage teams of technical and business consultants and QA the plans and work done by the team
Quickly respond to client requests while also driving the project to completion

Practice Development:

Collaborate with local office leadership to ensure alignment with the office culture, define the strategic direction of the Technology team, and actively lead entrepreneurial activities to expand offerings and the skills of the team
Drive the development/enhancement of WMP’s methodologies and approaches to client delivery
Coach and manage other consultants and actively participate in the performance management process
Actively participate in recruiting and retaining top quality consultants
Assist in developing Technology tools and processes

Business Development:

Hunt new strategic clients – using relationships and other proven business development skills
Initiate and lead business development meetings with prospective clients
Understand investment needs and requirements and help turn those goals into concrete engagements and detailed proposals
Create work plans, pricing estimates, and risk assessments for prospects
Attend networking events and actively build and leverage a professional network and affiliate network in the local community

Qualifications:

Minimum of 15-18 years participating in team-based, client-facing business and technology consulting services
Minimum of 10 years of managing complex business transformation projects / people
Must have led a relevant consulting group or practice, such as Change Management or ERP
10+ years’ experience managing teams of technical and functional; as well as prior hands-on experience with ERP, process optimization, or change management.
Proven leader with extensive ability to build solid and collaborative relationships with team members, foster a productive team environment, and coach staff with timely meaningful written and verbal feedback
Strong project management methodology background, including schedule, scope, issue and risk management experience, change management, strategic planning and analysis
Experience farming new business from existing clients and managing client relationships
Strong analytical, problem solving, and quality experience
Strong business development and an active professional network of contacts in the local market
Membership and visibility in relevant professional organizations
Industry expertise in Financial Services and Manufacturing & Distribution is ideal but not required
Excellent organizational, verbal and written communication skills; and in-depth knowledge of project planning methodologies and software development life cycles
Strong communication skills to be able to work with clients and present to C-level executives
Bachelor’s degree
Ability to travel a minimum of 50%+ is required

West Monroe Partners is an Equal Employment Opportunity Employer –
We believe in treating each employee and applicant for employment fairly and with dignity. We base our employment decisions on merit, experience, and potential, without regard to race, color, national origin, sex, sexual orientation, gender identity, marital status, age, religion, disability, veteran status, or any other characteristic prohibited by federal, state or local law.