Business Data Analyst

Title: Business Data Analyst Department: Claims Bargaining Unit: NBU Grade: N/A

Position Type: Non Exempt Hours per Week: 40

Position Summary:

Member of the Claims Litigation and appeals team responsible for collecting and analyzing data running various calculations to determine how the data samples might best be applied to answer the questions of the business. This includes primary engagement in data analysis for the purpose of risk assessment, data interpretation and business decision guidance and process improvement.

"Has minimum necessary access to Protected Health Information (PHI) and Personally Identifiable Information (PII) by Job Description/Role."

General Duties:

• Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems and input/output requirements.
• Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: Functional requirements, Business Requirements Document, Client and Client Service Data Requirements.
• Analyzes the feasibility of, and develops requirements for, new systems and enhancements to existing systems; ensures the system design fits the needs of the users.
• Tracks and fully documents changes for functional and business specifications; writes detailed universally understood procedures for permanent records and use in training.
• Identifies opportunities for improving business processes through information systems and/or non-system driver changes; assists in the preparation of proposals to develop new systems and/or operational changes.
• Provides technical assistance in training, mentoring, and coaching staff.
• On site liaison for business automation initiatives including testing and process validation
• Successfully engage in multiple initiatives simultaneously.
• Perform other related duties and special projects as

Minimum Qualifications:

• BA or Certification in Math, Finance, programming or Data Analytics (or other similarly oriented field) required. .Advanced skillset in data mining, data analysis, and reporting of trends, anomalies, and insights financial and procedural required.
• Sequel required.
• Strong decision-making and organizational skills, with the ability to optimize the use of all available resources and deliver on multiple
• Advanced knowledge in MS Word, PowerPoint, and Excel including pivot tables, macros and formulas.
• Ability to learn or current working knowledge of SQL
• Ability to demonstrate success in report generations, automation and analytics.

Zenith American Solutions

Real People. Real Solutions. National Reach. Local Expertise.

We are currently looking for a dedicated, energetic Business Data Analst with the necessary skills, initiative, and personality, along with the desire to get the most out of their working life, to help us be our best every day.

Zenith American Solutions is the largest independent Third Party Administrator in the United States and currently operates over 44 offices nationwide. The original entity of Zenith American has been in business since 1944. Our company was formed as the result of a merger between Zenith Administrators and American Benefit Plan Administrators in 2011. By combining resources, best practices and scale, the new organization is even stronger and better than before.

We believe the best way to realize our better systems for better service philosophy is to hire the best employees. We’re always looking for talented individuals who share our dedication to high-quality work, exceptional service and mutual respect. If you’re interested in working in an environment where people – employees and clients – really matter, consider bringing your talents to Zenith American!

We realize the importance a comprehensive benefits program to our employees and their families. As part of our total compensation package, we offer an array of benefits including health, vision, and dental coverage, a retirement savings 401(k) plan with company match, paid time off (PTO), great opportunities for growth, and much, much more!