Business Applications Developer

JOB DESCRIPTION

Symphony is looking to hire a business applications developer as part of the Business Operations Team in our New York office.

You’ll provide internal support to all Symphony Departments in the development, implementation and customization of business applications the company currently uses or may implement in the future.

Participate in global projects and assists in setting business operations policies along with the team and assist in user support, development requests and other ad hoc projects.

RESPONSIBILITIES

• Develop, troubleshoot, support, maintain and enhance Salesforce.com, Jira, Zendesk, Netsuite, domo.com and other business applications in use as per business process and project needs
• Gather business requirements for new internal projects
• Implement systems and cloud based business application software both internally and client facing
• Work on projects alongside rest of Business Operations / Information Technology team
• Monitor and troubleshoot systems to correct technical issues that impede development or day-to-day operations
• Train/educate users on internal applications and new deployments for best practices
• Determine departmental needs, participate in vendor selection and/or assist with gathering business requirements
• Coordinate vendor escalations and support for critical issues, acting as a bridge between the vendors’ engineering resources and Business Operations team.
• Work outside usual hours of business during outages and business emergencies
• Develop and create customized reports and dashboards
• Keep abreast of new applications supported features and functionality, and provide recommendations for improvements and keep users informed about system functionality and enhancements, including third party vendor solutions to help enhance our business processes
• Create and document application requirements by working with end users on development of program enhancements

REQUIRED EXPERIENCE

• BS in CS or other field, or equivalent working experience
• 2+ years professional software development
• Minimum 1 year experience as administrator and developer in Salesforce.com or experience with technical implementations of Salesforce.com
• Ability to work in a dynamic fast paced startup environment and display flexibility as priorities change to reflect our fast growing business
• Available to work outside usual hours of business during outages and business emergencies
• Understanding of Marketing Automation systems, Support / Ticketing systems, B.I. reporting systems and Accounting Systems (e.g. Hubspot, Zendesk, Domo, Netsuite, etc.)
• Understanding of web development technologies: HTML, JavaScript, jQuery, CSS, VisualForce
• Ability to communicate effectively both written and verbally
• Strong interpersonal skills; ability to work closely and effectively with internal business teams, end users and servers
• Able to travel as needed < 20%

DESIRED SKILLS

• Strong understanding of core technical competencies, including computer architecture and design
• Some experience developing in a modern high-level language, such as Java, Python, etc
• Some experience with technologies including: Apex, JavaScript, SOAP, REST, JSON, SOQL
• Experience with security models, access control, permissioning, and sharing rules for supported applications
• Ability to think through multiple solutions to a problem set and look ahead for possible conflicts
• Basic understanding of MS SQL server, Visual studio

ABOUT SYMPHONY:
Symphony is a secure, cloud-based messaging and workflow platform for teams, workgroups and organizations of all sizes helping to improve their productivity while maintaining data security and regulatory compliance.

Founded in 2014, today Symphony is trusted by a growing list of top financial services companies to communicate high-value, time-sensitive information with partners and colleagues across the globe.

Symphony has raised $170 million from the world’s largest financial institutions and recognized investors such as Bank of America – Merrill Lynch, Citibank, Goldman Sachs, JP Morgan Chase, BlackRock, Credit Suisse, Deutsche Bank, HSBC, Wells Fargo, UBS, Société Générale and also Google.

We’re looking for top-notch talent to join our team in Palo Alto, New York, London, Hong Kong, and Singapore to help us change the way the world communicates. If you have the skills and savvy to work with a world-class team and an appetite for game-changing disruption, we want to hear from you!

ARTICLES:

• http://www.forbes.com/sites/antoinegara/2016/10/06/wall-street-bred-tech-startup-symphony-is-here-to-stay/#36f1afc358d6
• http://www.businessinsider.com/goldman-sachs-symphony-customer-numbers-meetings-webhook-api-fintech-bloomberg-2016-10

SYMPHONY BENEFITS:

• Medical, Dental, and Vision coverage
• 401(K) Plan
• Life and AD&D coverage
• Short Term and Long Term Disability coverage ! Employee Assistance Program
• Flexible Spending Account benefits
• Uncapped vacation and sick time
• Fully stocked kitchen and catered lunches
• Discounted gym memberships
• Many other fun and exciting benefits and activities!

COMPENSATION:
Competitive base salary, bonus, and Incentive (Stock Option) plan

Symphony appreciates your interest in our company. Symphony is an Equal Opportunity Employer. Symphony reserves the right of ownership for all unsolicited resumes submitted for this requisition and is not responsible for any fees associated with unsolicited resumes. Symphony participates in E-Verify.