Business Analyst – Payments

Overall purpose of role:

To support the NY Payments Infrastructure function, providing high quality and proactive support to the unit. This will be achieved by:

• Supporting five distinct functions – Finance, MI & Analytics, BCM & Incident Management, Risk & Control and Relationship & Supplier Management.
• Support and ensure the accurate and timely reporting of Global Payments, NY financial performance and production of high quality and insightful MI
• Directly responsible for delivery of actionable Management Information to the Operations management team and key stakeholders. MI should be value adding, timely and facilitate Global Payments, NY in delivering its performance agenda
• Support facilitating delivery of all change programmes which impact on Global Payments, NY
• Support relationships with internal clients within the Barclays Group to whom Global Payments, NY provides services. Work closely with UK Service & Supplier Management in relationship management of Third Party Suppliers
• Support management in ensuring that Global Payments, NY has a viable business continuity plan that complies with the Group Business Continuity Management (BCM) policy and framework
• Support management in the monitoring, testing and enforcing all risk, compliance and control related policies

Key Accountabilities and Skills required:

• Produce monthly financial reports and liaise with GP, UK Finance to ensure consistency of process
• Responsibility for the production of all Management Information (MI) across Global Payments, NY – MI should be robust, insightful and actionable
• Support and Co-ordinate delivery of MI to GP, NY Operations managers and UK based MI team in a timely manner (daily, weekly , monthly KPI and MCC packs)
• Support management and work in partnership with the UK based Change Team and Technology to ensure that all key deliverables are met and that GP, NY is ready to accept change
• Support the coordination and participation in user acceptance testing as required by GPPNY. Business Continuity Management/Tech Support.
• Support compliance with all applicable Barclays policies and standards in respect of crisis management and business continuity
• Support GPNA management for BCM plans, testing and updating of GPNA DR responsibilities and requirements
• Coordinate all call cascade testing for GPNA
• Support and coordinate all resiliency training and testing across functions for GPNA and assist management in ensuring distributed processing across teams is applied.
• Support management in the delivery of all Supplier Management responsibilities
• Support management in the updating and completion of controls in RSAM and OneSource
• Assist in testing of controls with the Risk and Control team
• Participate in monthly testing and reports to UK based compliance team
• Participates in and coordinates quarterly assurance testing
• Participate in the monitoring and enforcing of the Group security and risk
• Directly responsible for the preparation and distribution of control reports and MI to be used for MBR and Management Control meetings
• Job Holder has responsibility for own Performance Development collating relevant documentation for PD review process
• Staying abreast of developments in Risk and Control and regulations relating to Payment Operations
• Complete timely training and development plan as agreed with line manager/team leader
• Complete required firm training
• Responsible for Customer Service support to all users of the Bank’s products, ensuring good customer service is maintained and escalated appropriately
• Proactively contribute to team performance
• Actively participate and contribute in team meetings
• Escalate issues to management

Your Skills and Qualifications will include

Basic Qualifications:

• 1-2 years of working in a financial institution – Ideally with an understanding of Payment processes and sytemes.
• 2 years of working with Microsoft applications – Excel, Visio, PowerPoint
• 1 year experience working in an environment that produced continued processing deadlines.
• 1-2 years of experience working in an environment that required presentations developed in and not limited to the following Microsoft applications: Excel/Visio/PowerPoint.

Preferred Qualifications:

• Strong financial background and proven experience
• An understanding of Project Management processes.
• Proven track record of meeting processing deadlines
• Comprehensive knowledge of the procedures relating to own area.
• Ability to draw logical conclusions
• General understanding of Credit Risk Awareness/Money Laundering procedures
• Relationship building- Must work with management up to senior level
• Advanced PC skills, including excellent keyboard skills]Proficient in using internet search tools
• Advanced /swift PC skills
• Competent user of Microsoft Office applications
• Process-oriented. Concise and accurate project management skills
• Ability to work in a high-volume processing environment.
• Ability to adapt to changing business circumstances. Readily adapts behaviour to maintain effective performance, assessing existing/changed procedures and offering practical solutions to issues.
• General understanding of Credit Risk Awareness/Money Laundering procedures

Job Type: Contract

Required experience:

• analysis: 1 year
• Payment Processing: 1 year
• Financial Services: 1 year