Business Analyst II (IT)

ENABLING SMARTER HEALTHCARE

At Change Healthcare, we are focused on enabling smarter healthcare. Everyday, we are re-imagining how insights can lead to smarter healthcare, and we are committed to delivering products, services, innovations, and experiences to our clients across the
continuum of care.

Like the payers, providers, pharmacies and consumers we serve, we care deeply about the triple aim of healthcare: improving the patient experience, enabling better health of populations and reducing the cost of care.

How do we do it? Through our Intelligent Healthcare Network™. We help connect the dots between payers, providers and patients, leveraging the data needed to deliver predictive insights to clients, who use this knowledge to solve some of their most pressing
issues and capitalize on their most exciting opportunities.

Ours is the single largest financial and administrative healthcare network in the United States, reaching approximately 750,000 physicians, 105,000 dentists, 60,000 pharmacies, 5,000 hospitals, 600 vendors, 450 laboratories and 1,200 government and commercial
payers. We have developed this network of payers and providers over 30 years in the industry, connecting virtually all private and government payers, claim-submitting providers and pharmacies in a hybrid cloud based, user-centric and secure infrastructure
environment.

Our solutions include tools and resources designed to empower our customers to:

• Obtain actionable insights

• Collaboratively exchange mission-critical information

• Optimize revenue opportunities

• Control costs

• Increase cash flow

• Efficiently manage complex healthcare workflows

Change Healthcare has the depth of experience to navigate the changing healthcare landscape side by side with our clients. Armed with the right information, the right expertise and the right systems, our clients are able to see great opportunity in change
and experience an extraordinary partnership in action.

Job Description

Business Analyst opportunity for a proven professional who’ll be working in healthcare revenue cycle servicing Payers, Providers and their intermediaries for EDI transaction solutions. Qualified candidates will have experience analyzing and documenting technical
and business problems, implementing solutions and managing projects for both small and large client accounts as well as demonstrated organization skills with the ability to prioritize and manage change. Candidate will possess technical and data analytical
skills to manage environment connectivity between entities and resolve production issues. Candidate will learn proprietary tools to provide business and technical support for customers as well as internal support and IT teams. Candidate will take ownership
of all customer interactions and utilize appropriate timely follow-through.

Job Requirements

• Associate Degree in Computer Science or equivalent experience

• 3+ years of professional experience in a technical and analytical, preferably healthcare, role

Critical Skills

• Excellent oral and written skills in order to effectively communicate with customers and internal staff

• Strong technical writing ability and research skills

• Apply individual discretion to ensure outcomes of customer satisfaction Experience with the following is desired

• Understanding of the healthcare industry and information exchange between providers, clearinghouses or payers

• Experience with EDI formats such as X12 (healthcare preferred), XML, CSV, proprietary text, etc

• Experience with EDI file transfer protocols and data encryption, HTTP, FTP, SFTP, PGP