Business Analyst I » EltasJobs

Business Analyst I
–
(

Job Number:
17000510
)

JOB SUMMARY:
Under limited
supervision, provide definition, business analysis, and implementation of
significant multi-phased projects, to provide business solutions to the
assigned area.
Provide research and
assistance in design of systems to support business processes.
Provide business technical assistance and
guidance related to the architectural design and planning of computer systems
and resources for the assigned area.
Develop and provide training as required.
Some latitude for unreviewed decisions is
within the scope of delegated authority.

PRINCIPAL DUTIES AND RESPONSIBILITIES:
A wide variety of responsibilities may exist
within the various Business Analyst job roles.
Responsibilities vary, but may include several of the following duties:

Reviews various reports to identify trends and/or other
areas of concern.

Identifies and tracks input and processing errors within
various systems used by assigned business area.
Troubleshoots issues with reports for specified changes and ensures the
issues have been resolved.

Performs analysis and reporting.
Organizes and analyzes errors to identify
their root causes and determine viable solutions (i.e. system improvements,
triggering errors, mapping errors, human errors, training needs, etc.)

Develops, implements and provides ongoing metrics to
insure the defined business process is adhered to, and the business process
remains appropriate and effective to achieve the business objective.

Coordinates with business area
management to
define the scope, specifications, deliverables, and controls of projects for
new and existing application development technologies and software
capabilities.

Ensures new technology capabilities are compatible with the
current application software architecture and the current technical
architecture and business systems applications are compatible with existing
business applications of FPD.

Analyzes and defines new processes and works with business
area management to determine appropriate use of systems and system requirements
to support the processes.

Works with other IS staff to research available
technologies to be used for current and future business applications and
systems.
Assists in designing and
integrating new business technologies into new and existing environments.

May perform Project Management duties for new
applications or functionality such as project plans, charters, business cases,
requirements, weekly status meetings/reports and conduct necessary manager or
stakeholder meetings.

Works with IS
staff to coordinate, to monitor and to report project status and ensures the
delivery of quality solutions within agreed timeframes.

Develops the
specifications for business systems enhancements or modifications and
communicates the business area user needs to the IS staff.

Develops and
maintains training materials, technical documentation, standards and
procedures.
Provides ongoing training
and support of applications to end users and dealers.

May perform
Testing Coordinator activities to ensure coverage, test plans, documentation of
the functionality and tests processes within a release.

Participates in
performing system testing of enhancements and ensures user acceptance testing
is completed.

Assists in
analyzing and evaluating current business processes within the business area
and their impact on the Financial Products Division (FPD).
Assists with the coordination with business
area staff, Information Services (IS) and other Corporate Support Departments
to define the scope, deliverables and controls of the project for new and
existing application development technology and software capabilities.

Reviews best
practice processes within the industry.
Determines if current processes are best practice and if current systems
are adequately utilizing and supporting the processes.
Works with business areas to determine
appropriate systems and system requirements to support the processes.

May perform
Website Content Owner and/or Access Coordinator responsibilities to ensure
content of website is current and functional, grant access to users and provide
support.

Participate in
accomplishment of continuous improvement objectives for the department.
Progress toward accomplishment of these is
measured through maintenance of necessary measurements and analysis of
associated data.
Participate in the
identification of problem areas and development of resolutions to address them.

Understands the
Harassment policy of the company and for its application in all aspects of
employment.

JOB REQUIREMENTS:

SKILLS, ABILITIES, AND KNOWLEDGE:

Demonstrated knowledge of and ability to apply math
computation skills including basic addition, subtraction, multiplication, and
division, as well as statistics and other mathematical concepts.

Knowledge of procedures and operations of the business
area.

Knowledge of business area systems, applications and
processes, more specifically, how they inter-relate.

Ability to train and advise employees on the processes and
procedures of the business area.

Ability to successfully lead process improvement or
development teams.

Ability to identify systems’ deficiencies and recommend new
technology to correct the deficiencies.

Knowledge of computer systems operations sufficient to
analyze systems for implementation applicability in the business area.

Knowledge of documentation and flowcharting techniques.

Ability to perform acceptance testing and ensure business
technology supports the business objectives.

Ability to make various types of
presentations to all levels of the Caterpillar organization and dealers.

Ability to advise employees on
the use of computers and software packages.

EDUCATION/EXPERIENCE:
A
4-year college or university degree in
any discipline and a minimum of 2 years exempt experience in
information services,
contract administration,
credit, customer services,
collections, marketing, finance, accounting, insurance and/or project planning
is recommended.
Previous exempt work
experience must be progressively increasing in responsibility and
accountability and demonstrate an ability to gain knowledge, skills, and
responsibility such that a level of full competency can be reached.
Equivalent experience may be substituted for
education.

Caterpillar is
not currently hiring individuals for this position who now or in the future
require sponsorship for employment visa status; however, as a global company,
Caterpillar offers many job opportunities outside of the U.S. which can be
found through our employment website at
www.caterpillar.com/careers
.

EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

Relocation assistance is not available for this position.

EEO/AA Employer. All qualified individuals – including minorities, females, veterans and individuals with disabilities – are encouraged to apply.

Unposting Date
–
Jun 8, 2017, 11:59:00 PM

Primary Location
–
United States-Tennessee-Nashville

Job
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Support Functions