Bus Office Clerk – Full Time

GENERAL SUMMARY:
Under the direct supervision of the Senior Business Services Manager, the Business Office Clerk is responsible for handling the administrative support functions of the business office.

GENERAL RESPONSIBILITIES:
1. Provide professional and courteous service to all “customers” of Ogden Clinic. Customers include all patients of Ogden Clinic and its affiliates, providers, administration, employees, co-workers, insurance company representatives, and all other vendor representatives.

2. Meet behavioral expectations and support the dignity of all persons. Also responsible for the stewardship of resources.

3. Ensure applicable regulatory requirements are complied with and follow guidelines that maintain safety for oneself, patients, visitors, and co-workers.

4. Study, understand, and adhere to all Clinic Policies and Procedures.

5. Maintain an adequate level of productivity, as defined with Manager.

ESSENTIAL JOB FUNCTIONS:
1. Process all secondary claims in an accurate and timely manner.

2. Handle all incoming and outgoing mail in an accurate and timely manner.

3. Receive all Business Office guests and ensure that they are serviced by Business Office personnel in a timely and courteous manner.

4. Assist in preparation and organization of daily deposits.

5. Organize and maintain files of all Explanation of Benefits (EOB) batches.

6. Assist with special projects and tasks as needed.

7. Over time, including but not limited to evenings and weekends, may be required.

OTHER DUTIES:
1. Additional responsibilities as assigned.

2. Maintain confidentiality of patient records and employee/co-worker information.

QUALIFICATIONS:
1. EDUCATION: High School Diploma or general education degree (GED).

2. LANGUAGE SKILLS: Able to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, EOB’s, and Insurance Claims forms.

3. Effectively manage multiple tasks simultaneously.

4. Computer knowledge with experience in basic word processing and spreadsheet programs required.

5. General office equipment and procedure knowledge helpful.

DISCLAIMER CLAUSE:
The foregoing description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and intensity of the job.