Branch Manager – Bay Minette, AL

We’re a company focused on neighborhood service, and long term customer relationships. You’re a hardworking, positive and committed employee who is dedicated to success. As Regional Management Corp. continues to chart a leadership position in the consumer finance business, our continued growth means career development opportunities for you!

Looking to take that next step in your career? Apply now to our Branch Manager position! Our Branch Manager

• Manages and inspires team members to perform to their full potential, thus driving branch profitability.
• Exercises a degree of independent judgment in making decisions affecting employees and the work of the branch within company policy guidelines and District Supervisor oversight.
• Subject matter expert on our personal loan product offerings in order to present loan solutions to current and potential customers that help them achieve their financial goals.
• Creates and maintains branch operations solvency by the control of assets, proper credit extension, and proper follow-up and counseling of past-due customers.
• Establish and build customer relationships through delivering exceptional service.
• Assigns duties to employees and frequently examines their work for accuracy, neatness, timeliness and maintaining efficiency by training employees and adjusting errors.
• Trains and develops employees with regard to current and new branch operations, company policies, procedures, and laws governing the consumer finance business.
• Works with Recruiting and District Supervisors to address branch staffing needs.
• Cultivates new relationships with local retail businesses. Partners with Account Managers to maintain strong relationships with current retail businesses, handle complaints and trains business partners in company policies and procedures.
• Oversees the following duties including but not limited to:
• Approves and closes loans, as necessary.
• Works with past-due customers by developing a plan for resolution.
• Delegates all collection activity on a daily basis and follows up to ensure completion.
• Process insurance claims for customers. Maintains proper insurance claims records and reports.
• Telephones and sends collection material to past-due customers, as needed.
• Accepts and posts payments.
• Processes and reviews loan documentation.
• Answers telephone, as needed.
• Completes month-end reporting.
• Approves branch expenses.
• Signs checks for branch expenses, loans and money remittances.
• Approves all supply requisitions.
• Verifies cash by balancing cash drawers and maintaining cash count record.
• Other duties as assigned by leadership.

Minimum Qualifications

• High School Diploma or Equivalent
• Must pass drug screen, criminal and credit background checks.
• 2 years of management experience or completion of required Management Trainee program.
• Valid Driver’s License and access to a dependable automobile with liability insurance coverage.

Preferred Qualifications

• 1+ years of Consumer Finance experience.
• College degree a plus.
• Willingness to relocate for career advancement.

Critical Competencies

• Demonstrated passion for customer service.
• Excellent written and verbal communication skills.
• Customer service minded with a personality that relates well with a broad spectrum of people, including external customers, branch colleagues, and corporate co-workers.
• Thrives in a pay for performance atmosphere.
• Proven ability to multi-task.
• High degree of integrity.
• Confidence.
• Sales mentality.
• Adaptable to an ever changing environment.
• Desire for career advancement.
• Problem solving skills.
• Empowers others.
• Emotional Intelligence.
• Conflict Management skills.

Regional offers a competitive salary with a full benefit package, training, and advancement opportunities including:

• Choice of comprehensive health care plans and dental
• Paid Vacations
• 401(k) Plan with liberal Company matching
• Closed and Paid on major holidays
• Family Friendly Schedules

We look forward to hearing from you!

To all agencies: Please, no phone calls or emails to any employee of Regional Management Corp. about this opening. All resumes submitted by search firms/employment agencies to any employee at RMC via-email, the internet or in any form and/or method will be deemed the sole property of Regional Management, unless such search firms/employment agencies were engaged by a member of the HR/Recruiting team for this position and a valid agreement with Regional Management is in place. In the event a candidate who was submitted outside of the RMC agency engagement process is hired, no fee or payment of any kind will be paid.

Regional Management Corp is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.

Job Type: Full-time

Required education:

• High school or equivalent

Required experience:

• Collections: 3 years
• Customer Service: 3 years
• Marketing: 3 years
• Sales: 3 years
• Consumer Finance: 3 years
• Management: 3 years

Required license or certification:

• Driver’s License