BMV Customer Service Representative – Contact Center

The Indiana Bureau of Motor Vehicles Contact Center is seeking multiple full time Customer Service Representatives to answer incoming telephone calls regarding customers’ registrations, vehicle and watercraft titles, drivers’ license and suspensions, as well as quick quote and use of agency intranet site. This position requires the employee to be detailed oriented with the ability to problem solve in a professional and timely manner.

Hire Salary :

$22,386 / Year + potential performance-based bonus up to $75 / bi-weekly.

Responsibilities :

• Learn and adhere to BMV policies and procedures.
• Provide excellent customer service.
• Meet and exceed department goals.
• Other related duties as assigned.

Preferred Experience :

High school diploma or GED and Customer Service experience required.

• Excellent communication skills.
• Call center experience preferred.
• Good computer and math skills.
• Ability to work in a fast paced environment.

Job Type: Full-time

Salary: $22,386.00 /year

Required education:

• High school or equivalent

Required experience:

• call: 1 year
• Customer Service: 1 year