Bilingual Marketing Representative – In House (Japanese/English)

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Job Number:
HGV0168V

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Work Locations

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Hilton Grand Vacations Hawaii Regional Office

1600 Kapiolani Blvd Suite 1100

Honolulu

96814

A Bilingual Marketing Representative (In-House) with Hilton Grand Vacations is responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site guests and visitors.

What will I be doing?

As a Bilingual Marketing Representative (In-House), you would be responsible for the promotion and booking of eligible vacation ownership presentations, previews and the sale of mini-vacation packages to on-site guests and visitors. Distribute approved promotional information and incentives to guests and visitors. Generates leads and books qualified timeshare sales presentations for prospective Hilton Grand Vacations Owners, Club Members and other qualified customers at off-property locations. Provide customer/concierge services to all guests projecting a professional company image. Assist in the implementation and tracking of current and future marketing programs, according to the standards of professionalism adhered to by the Hilton Corporation.

Basic Qualifications

Proficiency in Microsoft Office Suite (Word, Excel, Outlook)

Minimum 1 year proven customer service experience

Professional verbal, interpersonal, guest relations, and etiquette skills in person, over e-mail, and on the telephone

Intermediate English ability (speak, read, write)

Fluency in Japanese (speak, read, write)

Ability to work a flexible schedule including weekends, nights, and holidays

Ability to multi-task and balance priorities

Preferred Qualifications

Previous experience working in marketing and sales in the hospitality environment

Minimum 1 year work experience in the timeshare industry

Minimum 6 months experience selling and booking tours/activities (concierge services)

Thorough understanding of Oahu with ability to explain activities, restaurants, and destinations throughout the island

What will it be like to be a Team Member with Hilton Grand Vacations?

There’s something truly unique about Hilton Grand Vacations. The foundation of our culture has been about creating memorable experiences and making a positive impact within our industry and the communities in which we live and work. Our Team Members are the driving force behind these efforts. It is their talent, passion, and commitment to our brand that has fueled the success of Hilton Grand Vacations.

Hilton Grand Vacations develops, markets, and operates a system of brand-name, high-quality vacation ownership resorts in highly desirable vacation destinations. Our company also manages and operates two innovative club membership programs: Hilton Grand Vacations Grand Vacations Club® and The Hilton Club®, providing exclusive exchange, leisure travel, and reservation services for more than 250,000 Club Members.

EOE/AA/Disabled/Veterans

Schedule

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Full-time

Shift

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Full Availability

Job Level

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Team Member

Job

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Timeshare Marketing