Benefits Aide

Benefits Aides advise employees, retirees, and dependents regarding employer provided benefit programs, eligibility for medical and dental coverage and payroll deductions. Responsibilities include day-to-day support in the administration of benefit programs, such as initiation of vendor file transfers and retiree reporting processes. Aides also participate in auditing and reconciliation of benefits enrollment records and deductions. Benefits Aides work regularly with the City’s eCHRIS (PeopleSoft) database.

The ideal candidate will possess significant discretion is required to create, process and control highly sensitive information; a sustained high degree of attention is required to maintain accuracy of records; ability to quickly learn and adapt to new benefit strategies, rules and programs; demonstrated high level of communication skill, both written and verbal; ability to meet deadlines.

This recruitment may be used for any vacancies over the life of the eligible list.

RECRUITMENT DATES

Recruitment closes May 16, 2018. All materials must be received by 11:59 p.m. on this date.

SALARY

$17.31 (minimum) – $25.76 (maximum) hourly / $36,005 – $53,581 annually.

Comprehensive benefits package includes: 11.5 paid holidays, 12 vacation days, 15 sick days, free bus/light rail pass, traditional pension and 457/401 plans, tuition reimbursement upon hire, choice of Blue Cross/Blue Shield or Cigna HMO, PPO. For more details, visit:

https://www.phoenix.gov/hrsite/Benefit%20Category/008.pdf

JOB REQUIREMENTS

• Minimum of two years of experience in a benefits position that requires very strong attention to detail and well developed customer service skills OR an associate’s degree in human resources, public administration, or business administration plus one year of benefits related work experience.

PREFERRED QUALIFICATIONS – The job requirements listed above, plus:

• Experience using Benefits modules in PeopleSoft
• Excel and Word proficiency

HOW TO APPLY

Apply online by completing the required information and attaching your cover letter and resume. Please include your experience as it relates to the qualifications stated above.

YOUR COVER LETTER AND RESUME, PLUS ANY OTHER REQUESTED MATERIAL, MUST BE IN ONE ATTACHMENT. Only online applications are accepted for this position. The results of the resume screening process will be sent to your primary email address.

WHAT YOU NEED TO KNOW

• All finalists for positions are subject to a criminal background check applicable to the department or position.
• For other important information related to employment with the City of Phoenix, please visit: https://www.phoenix.gov/hrsite/Documents/Talent-Acquisition/Employment-Information.pdf
• If you need assistance applying for this job, please contact our HR Connection Center at (602) 495-5700.

REFERENCE

Benefit Aide, JC: 05000, ID# 27094, 05/02/18, 6 mos, PO, Benefits: U8, Q

City of Phoenix is an equal opportunity employer; our employees demonstrate superior seamless customer service, integrity, and commitment to innovation, efficiency, and fiscally responsible activity.

AmeriCorps, Peace Corps, and other national service alumni who meet the required qualifications are encouraged to apply.