Avaya Dialer Administrator

Additional Qualifications:

· Strong verbal and written communication skills to effectively interact with internal and external customers

· Previous experience with Avaya and/or Genesys Outbound Dialing Platforms a plus

· Knowledge of Pearl Scripting, SQL, Linux Administration and contact center analysis preferred

· High level of analytical, strategic planning and organizational ability is required

· Must possess the ability to prioritize and perform multiple tasks simultaneously

· Must have excellent oral and written communication skills to effectively interact with internal and external customers and department staff

· Must possess the ability to effectively communicate with others, perform work in a team environment, and relay necessary information as appropriate

Job Type: Contract

Required education:

• Bachelor’s

Required experience:

• SQL, Perl: 1 year