Auto Finance Coordinator

AUTO FINANCE COORDINATOR (Sales & Service Department)

We are team CUTX, and we exist to deliver an unexpected experience. We were chartered in 1931 to serve our communities better than the banks. Our focus is on teaching our members to take control of their finances.

To join team CUTX, you must value Caring, Understanding, Teaching and eXceeding expectations at every interaction. We empower our employees to succeed. Most of all, you must be ready to have FUN!

Currently, we are seeking an Auto Finance Coordinator who is responsible for compiling, reviewing and verifying the accuracy of loan packages. The loan packages must be pre-audited to ensure we are in compliance and able to fund with accurate disclosures, fees, interest rate, LTV, etc. The candidate must have excellent attention to detail, strong organizational and follow-up skills, the ability to communicate clearly and concisely both verbally and in writing. The candidate must be able to consistently meet deadlines and work well under pressure. Strong computer skills and proficiency with Microsoft Office is required. Experience with NADA, CARFAX, SAIL, CRM and FSP. DocuSign, TXDOT, Patriot Officer, LexisNexis & Speedpay are a plus. Spanish speaker is a plus, but not required. Minimal education is a high school diploma or equivalent, with a minimum experience of 2 years in underwriting and/or funding analysis.

Major Duties and Essential Functions

1. Deliver outstanding service to both internal and external members that meets and exceeds our core values:
o We are interested, not interesting
o We are empowered
o We have fun
2. Deliver outstanding service to both internal and external members that meets and exceeds our creed:
o Care
o Understand
o Teach
o Xceed
3. Meet or exceed established loan production goals.
4. Obtain and communicate effective knowledge of the Credit Union’s products and services.
5. Accurately complete transactions within members’ accounts.
6. Keep work area neat and clean.
7. Complete daily assignments.
8. Demonstrate enthusiastic support of CUTX mission, core values and long term objectives. Performs job duties within our bylaws, regulations, Board of Directors policies, established internal and external service standards and our work procedures.
9. Developing good communication with the Auto Finance Specialist to ensure that loans get funded in a efficiently and accurately.
10. Help to create efficient processes to maintain smooth loan closings.

Auto Finance Coordinator handles a variety of functions and assists in the daily loan closing process of the Auto Finance Specialists loans. These functions include (but are not limited to):

1. Review, pre-audit and analyze closing document packages for accuracy and completeness to ensure minimal redraws and post-closing issues.
2. Ensure loans meet underwriting, policy, program and compliance guidelines.
3. Use comment system screens to document events to ensure management and staff can view and determine the status of a loan file.
4. Maintain closing pipeline assigned for daily closings and workload.
5. Answer questions regarding closing requirements from other staff, members or departments.
6. Strong time management skills to plan and organize a high loan volume and fast paced environment.
7. Ability to handle multiple tasks simultaneously with a high level of accuracy and attention to detail.
8. Must understand the relationship of the Sales and Service department goals and help to achieve those goals as needed on a regular basis.
9. Must be a team player and work constructively with fellow Auto Finance Specialists and other employees by using good communication skills to ensure loans are funded accurately and timely.
10. Follow-up to ensure timely receipt of missing and/or corrected information/documents.
11. Ability to deal tactfully and courteously with internal and external members and others face to face, over the phone or by electronic communication.
12. Ability to submit loan closing process improvements to help maintain a smooth and efficient closing process.
13. Complete any additional duties assigned by management.

We offer an excellent compensation and benefits package including: medical, dental, and vision insurance; life insurance and AD&D; 401(K); pension plan, flexible spending and health savings account; and free and discounted credit union services.

If interested in applying please visit our website at: www.cutx.org . Please note that all prospective candidates are subject to a background and credit check. Credit, if established, must be in good standing to be eligible for hire

EDUCATION/EXPERIENCE

High school diploma or general education degree (GED) and two years of experience in loan processing or funding analysis. Minimum 1-2 years or more of similar or related experience.