Associate Director

Associate Director

Senior Community Service Employment Program (SCSEP)

National Asian Pacific Center on Aging (NAPCA) is a national nonprofit organization whose mission is to preserve and promote the dignity, well-being, and quality of life of Asian Americans and Pacific Islanders (AAPIs) as they age. Our Senior Community Service Employment Program (SCSEP) helps participants gain work experience and overcome barriers by receiving on-the-job training at not-for-profit, 501(c)3 community based organizations or government agencies. The dual purpose of the SCSEP program is to provide community service while also improving participants’ job skills to enable them to find full or part-time unsubsidized employment.

We’re seeking a dedicated Associate Director to join our SCSEP Program. In this role, the Project Coordinator assists the Project Director with the day-to-day operation of the SCSEP Los Angeles project. The Project Coordinator helps to ensure full compliance with the rules and regulations of the SCSEP program including achieving annual performance measures established by the U.S. Department of Labor.

Primary responsibilities:

• Ensures compliance of SCSEP operations in accordance with Department of Labor (DOL) federal regulations, grant requirements and NAPCA program policies and procedures. Serves as secondary contact for DOL.

• Conducts monitoring visits of project sites, as required. Recommends and implements actions to improve compliance and effectiveness.

• Manages day-to-day operations of SCSEP Regional office. Acts as liaison between Payroll and Finance department to ensure effective communication and efficient coordination.

• Identifies potential areas of compliance vulnerability and risk, and provides general guidance on how to avoid or deal with issues. Follows up with Project Directors to address any issues.

• Responds to alleged violations of rules, regulations, policies and procedures by evaluating or recommending the initiation of investigative procedures. Works with National SCSEP Director to develop and oversee a system for consistently handling of violations.

• Receives, researches and resolves complaints and grievances. Coordinates with appropriate staff for resolution. Identifies and implements solutions to prevent or reduce complaints and grievances.

• Works closely with the Data Management Analyst to ensure that data and documentation is complete and in compliance with program regulations.

• Develops and provides training and technical assistance for SCSEP project staff and sub-grantees on a regular basis and during SCSEP conferences.

• Reviews quarterly reports from project sites; prepares regular and adhoc reports; and provides data to NAPCA leadership team, as required.

• Collaborates with National Director in the preparation of grant proposals.

• Represents NAPCA SCSEP at meetings and conferences involving SCSEP grantees, workforce and/or aging, as required.

• Other related duties as assigned.

QUALIFICATIONS:

• Bachelor’s degree and minimum of 5 years of program management and compliance experience*
• Experience in social services, preferably with employment and training programs and/or programs forused on older adults* *
• Experience working in an environment with complex administrative or regulatory procedures. (NAPCA is a multi-state organization.)*

• Ability to use relevant information and individual judgment to determine whether issues or processes comply with laws, regulations, or standards

• Exceptional time management and organization skills. Ability to effectively manage multiple priorities simultaneously by maintaining established timeframes, adhering to deadlines and communicating changes effectively.

• Consistent and dependable in following through on tasks to successful completion.

• Outstanding oral and written communication skills. Ability to communicate tactfully and in a manner that fosters collaborative and effective ongoing relationships.

• Strong attention to detail and accuracy

• Ability to work independently and with minimum supervision.
• Demonstrated agility to shift direction in response to changing work situations
• Intermediate level proficiency with MS Office, especially Word, Excel, Access, and Outlook
• Valid state driver’s license required.
• Commitment to diversity and sensitive to needs of older populations and people of color

Job Type: Full-time

Required education:

• Bachelor’s