Assistant Food/Retail Store Manager

The Veterans Canteen Service (VCS), located at the Alexandria, LA, VA Medical Center is seeking enthusiastic, highly motivated management individuals with strong leadership and communication skills to manage our dynamic fast-paced retail/food/vending services operations. The incumbent will supervise store operations at the Alexandria, LA, VCS relating to retail, food, vending and administration.

The incumbent will direct the work of two or more employees and will be responsible for implementation of VCS operating procedures, standards, and policies relative to a successful and financially sound retail/food/vending operation. Incumbent will manage the day-to-day operations of the retail store, cafe and vending operations. Responsible for maintaining sales accountability variances and ensure that overall program operations are designed to achieve financial requirements and/or goals.

Incumbent will submit an annual budget incorporating projected costs for all facets of retail operations. Initiate cost-saving measures designed to enhance operational efficiency, customer service, and the attainment of financial goals.

Implement and ensures that all elements of stock management and inventory controls are managed in accordance with VCS operating procedures, standards, and policies. Institute internal measures designed to ensure effective cash control and accountability procedures. Implement program initiatives designed to achieve financial goals established by the supervisor. Submits annual budget incorporating the projected costs for all facets of the food operation. Initiates cost-saving measures designed to enhance operational efficiency, customer service, and the attainment of financial goals.

Executes national menu cycles incorporating local cost analysis. Ensures that daily entrees are cooked in accordance with established cooking standards Conducts weekly food inventories to verify accountability and food gross and oversees stock ordering of all food items. Implements VCS food promotional programs and/or local initiatives designed to stimulate sales; complies with all signage requirements.

Ensures that vending machines are routinely and adequately stocked; products correctly priced; and machines regularly cleaned and maintained. Directly responsible for cash accountability and controls. Implements stringent procedures addressing meter readings, inventory audits, cash handling, change procedures, and cash audits.

Institutes required security measures designed to protect all VCS assets. Supervises assigned personnel in accordance with VCS/local personnel policies. Conducts interviews and recommends selections, promotions, and/or reassignments. Prepares performance standards and ratings and effects disciplinary actions as appropriate. Assigns work, establishes work schedules, and conducts on-the-job training.

You may have to relocate nationally to a new duty station based on the needs of the service . Relocation will be paid for by the Veterans Canteen Service, but home buy out is not available. A signed mobility statement is required upon entrance on duty.

Benefits

• Federal retirement package
• Health and life insurance
• Vacation and sick days
• Eleven paid holidays
• 401K plan

Job Requirements

• Current Resume
• 3 years food and/or retail management experience;
• Experience with inventory management, supply cost and shrinkage controls;
• Experience with Food gross, POS systems, Oracle (optional)
• Experience in Vending;
• Excellent customer service and communication skills, strong leadership & interpersonal skills;
• ServSafe certification required or certification must be obtained within 90 days of entry on duty.
• Prefer Bachelor’s or related degree.

Visit us at www.vacanteen.va.gov/ for more information about the Veterans Canteen Service.

Job Type: Full-time

Salary: $38,813.00 to $42,686.00 /year

Job Location:

• Alexandria, LA

Required education:

• Bachelor’s

Required experience:

• Retail Management: 3 years
• Food Service Management: 3 years