Agile Team Coach

UnitedHealth Group is a company that’s on the rise. We’re expanding in multiple directions, across borders and, most of all, in the way we think. Here, innovation isn’t about another gadget, it’s about transforming the health care industry. Ready to make a difference? Make yourself at home with us and start doing your life’s best work.(sm)

As an Agile Coach, you will be engaged with programs that are transforming from a traditional software delivery model to an agile delivery model, or a program that is looking to mature in their agile adoption. The scope of transformation ranges from individual teams to large programs/ portfolios that cross multiple delivery teams and business segments. This is a unique role where your passion, enthusiasm, and enjoyment in customer facing coaching will be highly valued.

As the ideal candidate you are not only experienced in agile methods, but have an extensive track record of delivering high quality systems and products. You enjoy close collaboration with delivery team members to ensure compliance with out enterprise delivery method. You will also be responsible for advancing the standard enterprise methods, practices and tools as needs emerge, as well as assisting with the identification of changes to the enterprise policies and standard to support agile software delivery

Primary Responsibilities:
Managing projects around systems and data architecture

Responsible for multiple projects simultaneously. These will be capital projects involved in updating and consolidating functionality in various systems related to provider demographics

Heavily involved with setting up recurring status meetings with the business, fielding questions from the business, as well as handling issues that arise from the business

Anticipating issues and acting proactively to address potential issues

Gathering and updating project materials, completing budgeting, forecasting, project documentation, business flows, and lessons learned documents

Speaking to details of the project to both the business and technical teams from beginning to end of all projects

Obtaining maximum value from Information Technology project management services

Utilizing organizational resources appropriately

Management of key projects to ensure successful completion

Managing cross-functional interdependencies

Improving processes to optimize performance and value over time

Providing risk management and issue / problem resolution as required

Act as an Agile Coach for multiple scrum teams with a focus on guiding the teams toward improving the way they work

Act as a mentor to Scrum Masters and Product Owners

Educate all levels and roles, including senior leaders, across the organization on Agile principles, process, practices and tools

Provide guidance on a achieving high levels of Agile maturity while complying with defined Agile Core Principles and enterprise standards

Guide management on effective Agile Portfolio / Program management

Facilitate cross-team coordination and collaboration

Drive visibility of information that help the team track their progress

Guide the team towards a culture of full transparency of relevant metrics to all stakeholders

Foster a culture of open communication

Actively contribute to the Agile community

Contribute to the evolution of the companies agile practices, processes and tools

Partner with Engagement Management to conduct Methodology Assessments

Partner with Engagement Management to conduct Agile Maturity Assessments & offer recommendations

Required Qualifications:
8+ years of IT experience

4+ years of experience in an Agile delivery environment

2+ years experience as a Coach or trainer in an Agile environments

3+ years Experience with Agile Planning Tools,

Preferred Qualifications:
Agile Certifications (CSM, CSC, etc)

Experience with Scaled Agile Framework (SAFe)

Healthcare experience

Understanding of other processes and methodologies and can speak intelligently about them and leverage other techniques to provide value to a team / enterprise

Understanding of the value of commitments to delivery made by a development team

Familiarity with common Agile practices, service-oriented environments, and better development practices

Participation in industry agile communities

Technology Careers with Optum. Information and technology have amazing power to transform the health care industry and improve people’s lives. This is where it’s happening. This is where you’ll help solve the problems that have never been solved. We’re freeing information so it can be used safely and securely wherever it’s needed. We’re creating the very best ideas that can most easily be put into action to help our clients improve the quality of care and lower costs for millions. This is where the best and the brightest work together to make positive change a reality. This is the place to do your life’s best work.(sm)

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

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