Administrative Support / Data Entry Operator

Clearance Level Must Currently Possess:
No Active Clearance Required

Clearance Level Must Be Able to Obtain:
Secret

Suitability:
No Suitability Required

Job Family:
Administrative Services

Job Description:
Are you looking for new opportunity that brings new challenges every day? CSRA is looking for an Administrative Assistant that will have a dual role split between with the onboarding of new employees and also working with the Identity Resolution team as data entry operator.

The Mandate

The Defense Manpower Data Center requires Business and Data Architecture services related to Virtual Lifetime Electronic Records (VLER) and Integrated Electronic Health Record (iEHR) initiatives. The Department of Veterans Affairs (VA) and the Department of Defense (DoD) have been partnering to meet the President’s April 09, 2009 mandate that "Both Departments [VA and DoD] will work together to define and build a system that will ultimately contain administrative and medical information from the day an individual enters military service throughout their military career, and after they leave the military." As part of these initiatives, CSRA leads DoD’s effort to resolve duplicate identities, both with DoD and between DoD and VA systems.

The Tool

DMDC is currently using the IBM Initiate tool product for both probabilistic search and duplicate person identification/resolution/prevention. This tool is a core element of the planned VLER architecture between DoD/MHS and VA, with a major new phase soon to begin that will unify the DoD and VA initiate implementations into “One Initiate”. Although the Initiate tool will help identify duplicate identities within the DoD and VA patient populations, there are tremendous patient safety issues associated with merging false duplicates who are not, in fact, the same person. As such, the Initiate algorithm generates “clerical manual review tasks” for any potential duplicates for whom the level of certainty is below a defined threshold.

What will you be doing each day?

The duties for the onboarding portion of this position are as follows:

Maintain complete and accurate records throughout the onboarding process including the hiring and vetting processes, communicate with the appropriate staff to get new employees an office, a cubicle, phone, computer etc. once they have started working

The data entry portion of the position is as follows:
Independently review the underlying identity and demographic data of all the pairs of potential duplicate patients. As a data entry operator, you will utilize your problem-solving skills to determine whether the identities should be merged or un-linked. Each day you will be tasked to analyze the queue of clerical manual review tasks generated by the Initiate tool product. You will utilize Initiate’s Inspector COTS tool as well as DMDC’s in-house tools such as Person Finder, QA Tools, etc.

What are the requirements for this role?

A High School diploma (bachelor’s degree preferred)

Detail oriented skills

Ability to research, analyze, and solve duplication problems

Strong oral and written communication skills

Basic computer skills

• US citizenship is required for this government client
• Government client requires vetting before new hire can start. The average wait for completion of vetting is 3 months.

Desired Skills:
Demonstrated skills meeting deadlines

Preferably 1-2 years’ experience working in professional office environment

Some experience with SQL and relational databases is a plus

# of Openings:
1

Scheduled Weekly Hours:
40

T elecommuting Options:
Telecommuting Not Allowed

Work Location:
USA CA Seaside – 400 Gigling Rd (CAC001)

Additional Work Locations:
CSRA is committed to creating a diverse environment and is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.