ADMINISTRATIVE ASST III

Job Number:
288109

Description

ADMINISTRATIVE ASSISTANT III

BID/JOB ANNOUNCEMENT

THIS POSITION IS OPEN TO THE GENERAL PUBLIC AND TO ALL CURRENT CITY EMPLOYEES COVERED UNDER THE TERMS OF THE CITY’S COLLECTIVE BARGAINING AGREEMENT

WITH THE AMERICAN FEDERATION OF STATE, COUNTY AND MUNICIPAL EMPLOYEES – AFSCME

IF YOU ARE A CURRENT CITY EMPLOYEE AND WANT TO EXERCISE YOUR CONTRACTUAL RIGHTS TO BID, YOU MUST APPLY ON THE BID ONLY SITE AT:

www.cityofchicago.org/CAREERS

(Once the website opens, scroll down and click on the button titled “Bid Opportunities.”)

IN ADDITION, YOU MUST CHECK THE BOX ON THE CAREERS APPLICATION

TITLED “ALREADY EMPLOYED BY THIS COMPANY”, CORRECTLY ENTER YOUR EMPLOYEE ID, AND SELECT THE CORRECT BARGAINING UNIT.

YOU MUST USE THE EMPLOYEE NUMBER FOUND ON THE UPPER LEFT-HANDCORNER OF YOUR PAY CHECK STUB LABELED “PAYEE/EMPLOYEE NUMBER.”

(NO OTHER FORMAT OR SYSTEM CAN BE USED TO OBTAIN YOUR EMPLOYEE NUMBER).

FAILURE TO CHECK THE “ALREADY EMPLOYED BY THIS COMPANY” BOX, ENTER YOUR EMPLOYEE ID, AND SELECT THE CORRECT BARGAINING UNIT WILL RESULT IN A REJECTED BID APPLICATION.

Department of Business Affairs & Consumer Protection

Number of Positions: 1

Description

The BACP administrative office service a large number of customers with business license issues, in-house administrative hearings calls, community mediation meetings, educational workshops and business conferences. The Administrative Assistant p

rovides customer service to the general public. Also provides administrative support services to department staff members.

Essential Duties:
Assist customers that are seeking services provided by the Department of Business Affairs and Consumer Protection

Point of contact when customers call or enter the BACP main administrative office

Acting as a liaison between customers and BACP staff as well as other city departments and government agencies

Ensure that customers are directed to the appropriate personnel to assist with their business needs.

Performs daily administrative

tasks such as processing daily mail, retrieving and relaying telephone messages, making copies, faxing, replenishing department educational material, creating/updating office correspondence, researching department databases

Performs data entry operations, implementing front desk protocols, assisting the Office Administrator

Performs related duties as required

Address

121 North LaSalle Street

Shift

Monday – Friday

Hours

: 8:30 a.m. – 4:30 p.m.

THIS POSITION IS IN THE CAREER SERVICE.

Qualifications

Three years of progressively responsible administrative or secretarial experience, or an equivalent combination of training and experience

Disclaimer – “Accredited” means any nationally or regionally accredited college, university, or law school where the applicant is enrolled in or has completed an Associates, Bachelors, Masters, or Juris Doctorate degree program.

NOTE:
To be considered for this position you must provide information about your educational background and your work experience.

You must include job titles, dates of employment, and specific job duties.

(If you are a current City employee, Acting Up cannot be considered.) If you fail to provide this information at the time you submit your application, it will be incomplete and you will not be considered for this position. There are three ways to provide the information: 1) you may attach a resume; 2) you may paste a resume; or 3) you can complete the online resume fields.

NOTE:
You must provide your transcripts or diploma, professional license, or training certificates at time of processing, if applicable. You must also provide your valid U.S. driver’s license at time of processing.

NOTE: This position requires candidates to complete a writing exercise.

Results will be made available upon written request to the Commissioner of the Department of Human Resources once all ratings have been compiled and review of process has been finalized.

Education & Employment Verification

–

Please be advised that if you are selected to be hired you must provide, upon request, adequate information regarding your educational and employment history as it relates to the qualifications of the position for which you are applying. If you received your degree internationally, all international transcripts/diploma must be accompanied by a Foreign Credential Evaluation. If the City of Chicago cannot verify this information, any offer extended to you will be withdrawn and you will not be hired

VETERANS PREFERENCE NOTE

: The City of Chicago offers Veterans Preference to both current, active military personnel

AND

military personnel who have served in the Armed Forces of the United States and have received an honorable or general discharge. Eligible candidates must have at least six months of active duty documented. In order to receive the veterans preference, candidates need to indicate whether or not they are a veteran by answering “yes” or “no” to the question on the online application that asks, “Are you currently serving on active duty for at least six months in the Armed Forces of the United States

have you served in the Armed Forces of the United States on active duty for at least six months and received an honorable or general discharge?” In addition, you must attach documentation to verify your military service. For veterans, you must attach a copy of your DD214 to your online application which includes character of service status

a letter from the United States Veterans Administration on official stationary stating dates of service and character of service. For active military personnel, you must attach a letter from your Commanding Officer on official stationary verifying your active duty, length of service, and character of service in the Armed Forces of the United States

AND

a copy of your military ID to your online application.

Failure to answer the question and attach the required documentation will result in you not being considered for the Veterans Preference.

Selection Criteria

This position requires applicants to successfully pass a written skills assessment test. Test results will be sent out by the Department of Human Resources after test results have been analyzed and compiled. The interviewed candidate(s) receiving a passing score on the test and possessing the qualifications best suited to fulfill the responsibilities of the position will be selected.

Preference will be given to candidates possessing the following:

Previous experience providing customer service in a high volume public environment

Associates Degree or higher in Business Administration or Public Administration

Proficiency with MS Office

Previous experience providing administrative support

Evaluation

Your initial evaluation will be based on information provided on the application form and documents submitted with the application. Applications must be submitted by the individual applicant. No second party applications will be accepted.

Residency Requirement

All employees of the City

of Chicago

must be actual residents of the City as outlined in 2-152-050 of the City of Chicago Municipal Code. Proof of residency will be required.

If you would like to request a reasonable accommodation due to disability or pregnancy in order to participate in the application process

please contact the City of Chicago, Department of Human Resources, at 312-744-4976 (voice) or 312-744-5035 (TTY). Please be prepared to provide information in support of your reasonable accommodation request.

ALL

REFERENCES TO POLITICAL SPONSORSHIP OR RECOMMENDATION MUST BE OMITTED FROM ANY

AND

ALL

APPLICATION MATERIALS SUBMITTED FOR

CITY

EMPLOYMENT.

The City of Chicago is an Equal Employment Opportunity and Military Friendly Employer

City of

Chicago Department of Human Resources

Rahm Emanuel, Mayor Soo Choi, Commissioner

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