Accounts Receivable Technician II – Fina…

ATTENTION: Due to the large number of qualified applicants for positions of this type, this job announcement will close at 11:59 pm Eastern Time on either: (A) The closing date listed above or (B) The date that 50 applications are received; whichever occurs first. If the announcement closes on the date that 50 applications are received, all applications submitted by 11:59 pm that day will be given consideration, including those in excess of 50.

We encourage applicants to apply as soon as possible to ensure their applications are submitted before the announcement closes. We will not consider applications which are late due to the announcement closing once the above number of applications is reached.

Merit Full-time Position, Grade 21, 35 hours per week

Performs and prepares account maintenance for all aspects of the water and sewer utility. Maintains numerous data systems in support of various accounts pertaining to utility billings and customer service. Prepares utility quarterly bills, makes adjustments, calculates penalties, and prepares final bills. Addresses all customer inquiries and prepares and issues refunds. Maintains accounts receivable files and records. Establishes new accounts and addresses amounts due on vacated properties. Prepares and processes utility work orders and maintains customers master meters. This position works very independently and performs quality control on utility billing reports and related information. Position reports to technical supervisors for clarification of non-routine matters; otherwise, supervision is very general in nature.

Essential Job Functions/Other Duties/KSA:

Maintains utility accounts using an automated system and database.

Establishes new utility customer accounts; generates quarterly, delinquent, and final billings; initiates service terminations; and follows through on delinquent accounts.

Prepares and signs correspondence regarding utility billing matters and deeds.

Posts journal entries and adjustments to general government accounts and investment accounts.

Edits, corrects, and approves meter reading route changes in the computer system.

Reconciles general ledger pertaining to utility accounts to ensure proper posting.

Works with customers and staff to resolve any billing errors and problems.

Receives and processes ach, checks, e-checks, and credit card payments with the responsibility to provide technical direction to those funds.

Prepares bank reconciliations for several government accounts.

Calculates delinquencies and customers’ accounts for tax sale.

Prepares and issues refunds to customers.

Addresses all customer questions pertaining to utility matters.

Provides water and sewer spreadsheet support as need for the county audit.

Other Duties
Performs related work as required.

Knowledge, Skills, and Abilities (These are pre-employment KSA that apply only to Essential Job Functions.)
Knowledge of–

• Accounts maintenance procedures, including account balancing and reconcilement procedures.
• Bookkeeping and Accounting practices, especially in a governmental setting.
• Computer skills including Excel, word, and other Windows-based accounting software.
• Modern office procedures and practices including operation of a calculator, typewriter, etc.

Skill in–

• Communication and customer service.

Ability to–

• Maintain accounts.
• Compile data from accounts and prepare reports thereon.
• Perform arithmetic calculations quickly and accurately.
• Follow detailed oral and written instructions.
• Deal effectively with the public.

Minimum Qualifications:

Required Qualifications (Note: Any acceptable combination of education, training and relevant experience that provides the above knowledge, skills, and abilities may be substituted on a full-time year for year basis.)

Training and/or Education:
Associates degree in accounting or related field.

Experience:
Six years of progressively responsible accounting clerical and accounts maintenance and billing experience.

Licenses or Certificates:
None

Other Information:

Special Requirements:
None

Physical Demands:
Operation of keyboard devices for sustained periods.

Unusual Demands:
Work is subject to frequent interruptions and inflexible deadlines.

FLSA Status:
Nonexempt

Accommodations will be made for individuals with disabilities upon reasonable notice.

County application required.