Accounts Receivable Assistant I/II PT

With learning as its central mission, Anne Arundel Community College has responded to the needs of a diverse community for more than 50 years by offering high quality, affordable and accessible learning opportunities. Established in 1961, AACC is a fully-accredited, public two-year institution that offers national and regional studies that can lead to a degree or certificate, industry credential, transfer to a four-year institution, or career enhancement, personal enrichment and lifelong learning

The PT Accounts Receivable Assistant I/II is responsible for posting customer payments (including balancing and reconciling daily cash receipts) and assisting with the processing of customer account adjustments for waivers. Assist with collections process by calling customers with past due balances. Responsible for providing customer assistance to customers and the college community with billing inquiries and payment processing.

Job Duties and Responsibilities:

Accept and post customer payments by recording cash, check and credit card transactions

Balance, reconcile and prepare daily cash receipt deposits

Assist with the processing returned checks

Assist with the processing of tuition waivers based on supporting documentation

Respond to accounts receivable, billing and payment related questions while providing excellent customer service

Other duties as assigned

Required Qualifications:

High school diploma or GED

Excellent customer service skills

Demonstrate the ability to maintain confidentiality

For Assistant I: Six months to two years of relevant experience; for Assistant II: a minimum of four years of relevant experience with sponsor billing, collections, cashiering (accepting various forms of payment), reconciliation and cash receipt close out procedures

Working knowledge of Microsoft Excel and Word

Demonstrated problem solving skills, including the ability to make independent decisions concerning appropriate resolution to customer accounts

Ability and willingness to work a flexible schedule, including some evening hours to accommodate the needs of the office

Ability to work under pressure with attention to details

Preferred Qualifications:

Ability to interact with a variety of faculty, staff and students from diverse backgrounds

Knowledge of Colleague financial accounting system