3LS IT Intern

Position Description

Position Title: IT Intern

FLSA Status: Non-Exempt Hourly

Reports To: Director of Information Technology

Division: 3LS Home Office

3LS – 3LS, Inc. provides administration services to multiple companies within Omni Family of Services. The IT Intern is responsible for assisting customers and employees with technical computer related issues. 3LS employees are required to model the company’s mission, vision and values in the course of their employment.

Summary: The IT Intern is responsible for providing customer support for the end-users of various applications. The IT Intern will also work to solve various problems related to desktop PCs, laptops, printers, and server access.

Essential Duties & Responsibilities

• Answering help desk calls
• Setting up Equipment for new employees
• Assisting staff with related troubleshooting questions
• Other Duties as Assigned

Qualifications: Current student enrolled in approved program with Information Technology Major. Ability to perform in a fast paced, multi-tasking environment.

Certificates, Licenses, Registrations: Valid driver’s license and proof of automobile insurance.

Other Skills and Abilities: None

Other Qualifications: Ability to work flexible hours preferred.

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to stand, walk, push, pull and carry/lift up to 50 pounds. The employee is occasionally required to climb, bend or crouch. Specific mental abilities required by this job include continuous concentration and attention to detail; ability to remember multiple tasks, oral and written communication; and an attention span of 1+ hour(s) on a task.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.